Stichworte
Zusammenfassung
Das Rosewood Munich sucht einen engagierten Team Leader für den Restaurantbereich, um den Gästeservice auf ein neues Level zu heben. In dieser Position übernehmen Sie die Schichtleitung in der Brasserie Cuvilliés sowie im Wintergarden und stellen höchste Servicestandards sicher. Neben der operativen Führung einer eigenen Station coachen und entwickeln Sie aktiv Ihr Team aus Service-Mitarbeitern. Als Markenbotschafter schaffen Sie außergewöhnliche Momente und sorgen für einen reibungslosen Ablauf zwischen Küche und Service. Diese Rolle bietet die Chance, in einem der exklusivsten Luxushotels Münchens Verantwortung zu übernehmen. Ideale Kandidaten bringen Führungserfahrung aus der gehobenen Gastronomie und eine ausgeprägte Leidenschaft für exzellenten Service mit.
Benefits und Qualifikationen
- Führungserfahrung in Premium-Restaurants oder Luxushotels
- Fließende Deutsch- und Englischkenntnisse
- Erfahrung in der Bestandsverwaltung und Getränkekostenkontrolle
- Hands-on Mentalität im Service
- Coaching und Entwicklung von Mitarbeitern
Stellenausschreibung
Our Purpose and Culture
We strive to create a future where people and places enrich each other, setting new benchmarks for positive impact. As a pioneering collective, we curate extraordinary moments and honor the soul of every destination. At Rosewood Hotel Group, we answer The Calling and work together to Make the Place.
Your Role
As the designated shift leader for early, middle, and late shifts, you will spearhead service operations and ensure seamless communication within the team. You will maintain the highest service standards while managing your own section and providing hands-on support. Acting as a brand ambassador, you will use your expertise to create engaging guest experiences and foster the confidence of your fellow associates.
How You’ll Make the Place
- Supervise daily F&B service operations in the Brasserie Cuvilliés and Wintergarden, adhering to Rosewood’s elite standards.
- Take full ownership of the guest experience and operational execution as the designated Shift Leader.
- Motivate the service team while managing your own section with a strong floor presence.
- Coordinate activities, delegate responsibilities, and provide real-time guidance to the team.
- Facilitate effective communication between service, kitchen, bar, and management.
- Monitor service quality and resolve guest concerns with professional excellence.
- Lead pre-shift briefings and post-shift handovers to keep the team aligned.
- Coach and develop associates on service standards, product knowledge, and guest engagement.
- Support revenue optimization, inventory control, and beverage quality initiatives.
- Serve as a professional role model through exceptional hospitality and leadership.
Could This Be You?
- You bring leadership experience from a premium restaurant or luxury hotel environment.
- You are deeply passionate about guest service and creating memorable moments.
- You possess strong leadership skills and enjoy developing others.
- You have a background in managing inventory and operational standards.
- You stay updated on food, beverage, and industry trends.
- You are fluent in German and English; additional languages are a plus.
Our Commitment to You
At Rosewood Hotel Group, your voice is valued within a community that celebrates individuality. Our philosophy honors the history and culture of our destinations while nurturing genuine, long-lasting relationships. Through our Diversity, Equity, and Inclusion (DEI) strategy, we put these principles into practice every day.
About Us
Rosewood Munich, opened in late 2023, is the brand’s first German property, located in the heart of the historic city center. Housed in landmark buildings, it features 132 spacious rooms, two distinct dining venues, a full-service spa, and extensive event spaces. We offer a vibrant environment where historical elegance meets modern luxury service.