📣 Deine Karriere als Consular Assistant bei Amerikanische Botschaft Berlin – Jetzt in Frankfurt am Main durchstarten

EXPERIENCE:

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  Three (3) years of progressively responsible work experience, in which the application of complex regulatory material is required, in a customer focused environment. Two (2) years of experience in drafting correspondence on a subject matter comparable in complexity to U.S. visa law, in English and German for a lay audience is required.

JOB KNOWLEDGE:

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  Thorough knowledge of the regulations, laws and procedures relating to the entire range of consular services.
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  Must be fully aware of precedent cases and other information which may not be incorporated into the FAMs.
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  Proper formatting and language usage in U.S. government official correspondence.
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  A thorough knowledge of English and German grammar and business writing techniques.
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  Using a computer to: create and send emails, search intra- and internet webs for job related information.
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  Understanding of the importance of customer care and the principles of confidentially is required.
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  A strong knowledge of general computer programs and Microsoft suite is required.

Completion of Secondary School or Local Mandatory Schooling (Mittlere Reife) and received high school diploma is required.

Language:

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  English Level IV (Fluent) written/spoken, including the ability to translate is required.
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  German Level IV (Fluent) written/spoken, including the ability to translate is required.

This may be tested.

SKILLS AND ABILITIES:

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  Ability to organize and prioritize own work.
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  A good sense of public relations; tact, sensitivity, and a strong ability to handle impatient callers and to work under stress.
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  Exercise initiative and resourcefulness; be able to work independently, but also in a team.
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  Must be able to exercise tact and discretion in dealing with privileged and sensitive information.
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  Must be able to communicate clearly and relate to all levels of personnel and maintain good rapport with other Consulate colleagues and external officials and organizations.
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  Ability to draft correspondence in a clear, concise, and grammatically correct manner is paramount, as is the ability to conduct research and r