Vigilance and Complaints Manager (f/m/x)
Oberkochen
Vollzeit
ZEISS Group
… Vigilance and Complaint Process Documentation, analysis and evaluation of complaints Analyze and evaluate customer complaints and initiate the necessary … and reports and initiate necessary product improvements Preparation of quality statistics and quality documents (SOPs, work instructions, forms) …Manager Quality StellenangeboteDespatch Quality Control Inspector
Großbeeren
Vollzeit
PCI Pharma Services
… with the QC inspector role Assisting QA with the investigation of customer complaints and deviations. Outcomes of Role: Reduced number of incorrect shipments or … our global network to pioneer and shape the future of PCI. Department: Quality Reporting to: Manager Quality Control Responsible for (staff): NA General … to pioneer and shape the future of PCI. Department: Quality Reporting to: Manager Quality Control Responsible for (staff): NA General Purpose of Role: To …Complaints Manager StellenangeboteCustomer Account Manager
Trier
Vollzeit
Exact Sciences
… experience. Handle and resolve escalated complex customer requests or complaints, as appropriate. Answer in-coming calls to the Customer service hotline … integrity, quality, and teamwork. Support and comply with the company’s quality Management System policies and procedures. Regular and reliable … Position Overview The Customer Account Manager will report directly to the German Customer Service Manager whilst working …Quality Stellenangebote
Site Support Solutions Team Manager - Europe
Deutschland
Vollzeit
Care Access
… productivity and provide constructive feedback and coaching Receive complaints and resolve problems Pass on information from upper management to … and recommendations as needed. Manage the scope of work, objectives, quality and deliverables and other activities of assigned projects (based on …Manager Quality StellenangeboteCustomer Service Advisor
Berlin
Vollzeit
Rayner Intraocular Lenses
… manager and other executives Collection and analysis of feedback and complaints, other analyses as needed Application of data protection and money … KPIs are achieved 100% by appropriate team schedule and task distribution Quality 1. 100% compliance with CRM 2. 98% accuracy when entering orders 3. 100% … SOPs when needed Provide management information to the customer service manager and other executives Collection and analysis of feedback and complaints, …Complaints Manager StellenangeboteTerritory Sales Manager- Roofing Systems- Central Texas
Homeoffice
Vollzeit
Johns Manville
… Respond to customer inquiries Manage customer dissatisfaction and specific complaints fairly, promptly and effectively; recommend and if necessary develop and … We Are Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens … this position is eligible for an incentive bonus. The Territory Sales Manager- Central TX, will be responsible for selling business product lines / …Complaints ManagerJunior Quality Assurance Associate (m/f/d)
Hamburg
Home Office
Mushlabs
… to the Quality Manager and Head of Operations. Independently handle complaints, ensuring smooth business continuity and proposing innovative solutions. … and detail-oriented individual with a passion for ensuring top-notch quality and food safety? Join our dynamic team at Mushlabs as a Junior quality … Assurance Associate! In this role, you will work closely with our Quality Manager to establish, maintain, and optimize our Quality Management System (QMS) …Complaints Manager Quality StellenangeboteOperational Risk Manager
Düsseldorf
Vollzeit
Statkraft
… unit and maintain the operational risk incidents / (internal) customer complaints and monitor the implementation status of the action plans Perform regular … and incident management process with the aim to ensure an increase in quality and a reduction in operational risks related to change and running … of MRSO and the Vice President MRS. Job Description As Operational Risk Manager, you are expected to: Implement the risk control mechanisms (e.g. KRIs) …Quality StellenangeboteCustomer Supply Manager Deutschland (m/w/d)
Nürtingen
Vollzeit
bioMérieux Deutschland GmbH
… pricing structure and their implementation. You ensure management of complaints in collaboration with the other departments like warehouse, transport, … with the other departments like warehouse, transport, finance and quality You manage EDI projects and ongoing connections for orders and invoices … than 13,000 employees of bioMérieux! We are looking for a Customer Supply Manager Germany Location: Nürtingen close to Stuttgart (onsite with homeoffice …Manager QualityAssistant Hotel Manager
Hamburg
Vollzeit
Crew Life at Sea
… for the crew; Regular check-ups of all departments are obligatory, and all complaints have to be dealt with immediately; On a weekly basis a meeting must be … The Hotel Manager is held responsible for maintaining the highest possible quality standards through permanent control; Review passenger ratings at each … together with the responsible Heads of Departments whereby the Hotel Manager is responsible to ensure that highest possible Revenue results are …Complaints StellenangeboteKey Account Manager (f / m / d) in Berlin or remote
Berlin
Vollzeit
TechBehemoths
… between major key clients and our company Resolving key client issues and complaints Developing a complete understanding of key account needs Anticipating key … with design, sales team, marketing, and the founder to ensure the highest quality of materials are being produced and all client needs to be met … create and implement your strategies and creative ideas. The Key Account Manager within Mobiteam is responsible for handling the most important client …Complaints StellenangeboteAmbassador Client Relations Centre (m/f/d) with German/English + Italian/Spanish or French
Hamburg
Vollzeit
Montblanc
… repair status, price, facilities and technical explanations. Handling of complaints via phone, email or chat Monitoring delivery times; Collaboration with the … verbal and written communication. Professional experience in a high quality customer service or Call Center, or in hospitality, ideally experience in … (CRC).The CRC focusses on Sales and Customer Service. “- Karin Kilinc, CRC Manager How you will leave your mark: Advising clients in Europe on Sales done …Complaints Quality StellenangeboteClient Advisor Prada (m/f/x) Hamburg
Hamburg
Vollzeit
Prada
… with the customers and to give advises; Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary; … of the entire store; Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service; Demonstrate an excellence knowledge of the … Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary; Operate with the highest level of …Complaints ManagerCustomer Service Representative DACH
Homeoffice
Vollzeit
Shockwave Medical
… disputes and communication to customers Report customer feedback and complaints to appropriate departments Support product returns to manufacturing site … a bank day) Work closely with US counterpart, finance, sales, marketing, quality, regulatory and operations teams as needed Support any project or task … teams as needed Support any project or task required by the line manager Ensure general administrative duties are met Requirements Bachelors degree …Manager Quality Stellenangebote