🏎️ Technical Support Engineer bei INEOS Group in Böblingen - Expert for Technical Aftersales

Stichworte

• Automotive
• TechnicalSupport
• Aftersales
• Engineering
• Böblingen
• CustomerService
• Diagnostics
• INEOS
• Full-time
• VehicleMaintenance

Zusammenfassung

INEOS Automotive sucht einen engagierten Technical Support Engineer zur Verstärkung des Teams am Standort Böblingen. In dieser Schlüsselposition stellen Sie die Fahrzeugverfügbarkeit in der gesamten Region Europa sicher und unterstützen das Partner-Netzwerk direkt vor Ort. Durch die enge Zusammenarbeit mit dem Aftersales- und Engineering-Team tragen Sie maßgeblich zur Kundenzufriedenheit und zur kontinuierlichen Prozessoptimierung bei. Die Rolle bietet die spannende Möglichkeit, die Markteinführung und Betreuung robuster Offroad-Fahrzeuge in einem internationalen Umfeld aktiv mitzugestalten.

Benefits und Qualifikationen

• OEM-Erfahrung
• Master Technician background
• Kaizen mindset
• Internationales Team
• Reisebereitschaft
• Prozessoptimierung

Stellenausschreibung

Join the INEOS Automotive Journey

INEOS Automotive is redefining the 4X4 landscape. From the initial vision of a no-nonsense off-roader to the global delivery of the Grenadier and the development of the Quartermaster, our journey has been extraordinary. We partner with industry leaders and operate world-class facilities to challenge the status quo. Our international team of 1,500 professionals across 10 locations thrives on grit, rigor, and a shared passion for engineering excellence.

Your Role as Technical Support Engineer

As a Technical Support Engineer, you are the backbone of vehicle uptime across the European region. You provide vital hands-on support to our retail partners and ensure vehicle readiness for high-impact press and special events. Working within the Aftersales department, you protect brand confidence by identifying technical improvements and collaborating with factory technicians. Your expertise will help coach our service network and deliver direct technical assistance, both remotely and on-site.

Key Responsibilities

• Develop and implement operational structures alongside the Aftersales and Technical Service teams.
• Ensure technical success at European events and conduct workshop visits on short notice.
• Coordinate with Engineering and Quality departments to resolve complex technical issues.
• Provide innovative support solutions for regions with limited network coverage.
• Guide retailer workshops in performing efficient, high-quality repairs using a "fix once, fix right" strategy.
• Collaborate with the Customer Contact Centre to guarantee post-repair satisfaction.

Your Profile

• Extensive experience in Aftersales and Technical Service Engineering, preferably with an OEM.
• Background as a Master Technician or Workshop Manager.
• Recognized technical qualifications and proficiency in diagnostic equipment.
• A Kaizen mindset focused on continuous improvement and customer excellence.
• Comfortable working in both office and field environments.
• Fluent in English; strong German language skills are a significant advantage.