Ergreife deine Chance als Senior Travel Product Manager North America (f/m/x) bei Tourlane GmbH in Homeoffice

EMBRACE THE WORLD: HOP ON YOUR NEXT ADVENTURE WITH US!

We are a lively and diverse team, founded by our CEO Julian Weselek in 2016, currently active in the DACH region and France. Our ambition is to become the leading travel company for authentic, customized, multi-day trips while being mindful of our planet: we are the first travel company in the EU to set near-term carbon reduction targets approved by the Science Based Targets initiative (SBTi): this is an imperative step toward decarbonization. We are and always will be driving the change in the travel industry for a better tomorrow.

DESTINATION? THE WORLD!

We are discoverers. We are believers in the life-changing power of travel. On our journey we've built the amazing team that we have today - a team that sets the ambition to be remembered for building the future of travel, for consistently changing the norms of the industry and, simply, for staying true to our passion for bringing together the cultures of the world.

We are looking for a Senior Travel Product Manager (f/m/x) who will passionately manage the destinations USA, Canada and Iceland.

THIS IS NOT A TECH-PRODUCT/ DIGITAL-PRODUCT POSITION

What is the role about?

• You have full ownership of the growth and performance metrics (OKRs, KPIs, SLAs) of all destination countries assigned to you
• You are responsible for the creation, end-to-end management and constant optimization of unique and competitive travel itineraries to drive customer experience and NPS scores
• You conduct regular performance reviews with our suppliers and local partners to drive growth and performance, and to find swift solutions to our business challenges
• You are the go-to person for our internal stakeholders and carry out product trainings as part of the onboarding of our sales and booking agents
• You analyze performance data & create insightful reports, gather market intel, create competitor analyses & provide feedback to stakeholders for key decision-making

What will you need to be successful?

• You have successfully completed your studies or vocational training in Tourism, Business Administration, Sales or similar
• You bring along several years of professional experience at a tour operator, DMC on online travel agency (OTA) and possess a good understanding of digital supply in the travel industry
• You are familiar with the tourism industry, seasonality and travel products of the North American region (especially: USA, Canada, Iceland) and aspire to create truly unique travel experiences
• You want to make an impact, you possess a structured working method and affinity for numbers
• You possess very good spoken and written English skills

YOU ARE THE WORLD

• We value your participation in Tourlane's success and complement your cash compensation with a package of employee stock options (ESOP)
• Flexible working setup to get the most of your working hours: either hybrid at our headquarters in Berlin or remote out of your home country
• We share your passion for traveling: enjoy working abroad through our new program
• Your wellbeing matters to us: we offer mindfulness classes to take care of your mental health, sessions with Nilo.health
• We support all the diverse communities that make us Tourlane: join or create your own Employee Resource Group (ERG) and connect with Tourlaneans
• Dog-friendly office: we can’t wait to meet your furry friend!

Sounds interesting? We are excited to get to know you!