Job Title:
French Speaking Customer Service Agent (m/f/d)
Job Description:
Working hours: Part-time / full-time (35-40 hours/ week)
Support language: French-English (Excellent French language skills and a good command of English are required for this position)
Service times: MO-SO 8.00-23.00h
Salary: 2500€/Month*
Industry: Digital Marketing, Online Advertising, Social Media Platform, Paid Marketing, Content Marketing
Place of work: Concentrix Berlin - Andreasstraße 10, 10243 Berlin
We are searching multilingual talents like YOU for our excellent Customer Service Team!
Become a Customer Service Advisor (m/f/d) for our service team at Concentrix Berlin and help us deliver exceptional customer experiences for one of the world’s biggest, most well-known and leading social media companies.
Working within our friendly and supportive team:
- Answer customer inquiries from advertisers and agencies (small and medium-sized businesses) in French
- Thanks to your professional customer advice and solution suggestions, the advertising effectiveness of your customers improves.
- Implementation of social media marketing measures via chat, email, telephone and social media messenger.
- You contribute to excellent customer service from the start and continuously develop ideas to improve customer satisfaction and the customer advertising experience.
Your Skills:
- Online advertising experience is desirable
- Experience in a service-related environment is desirable
- Excellent communication skills and knowledge of French (written and spoken minimum C1) and very good knowledge of English (minimum B2)
- Affinity for social media and active social media users
- Ability to multitask and high stress resistance
Your Benefits:
- Benefit from our fixed salary of 2500€/ month gross*.
- We make you fit for support - a 7-week training course prepares you for customer support.
- Reliability is rewarded: Benefit from our monthly shopping card model
- Discover even more benefits and great opportunities in an international company that offers many opportunities
If you are looking for a new opportunity with an employer who really supports you, then start right now and apply directly here or write us an Email with your application documents to ApplyBerlin[at]concentrix.com!
- For more details, please contact the TA Team.
#AGENTCNX
#CNXEMEA
Location:
Germany, Berlin
Language Requirements:
English (Erforderlich), French (Erforderlich)