We continue to grow. Grow with us!
For the expansion of our team in Munich we are looking for a motivated, German and English speaking
Customer Service Representative (m/f/d)
for the next possible start date.
What to expect:
- Providing comprehensive and individual support of customer inquiries via telephone, web, e-mail and fax
- Processing orders, quotations and complaints following our "Service Excellence" approach
- Establishing and maintaining long-term customer relationships
- Verifying and ensuring product quality and delivery dates in close cooperation with our parent company in the U.S.
- Supporting our customers throughout the ordering process and advising them on our product range
- Collaborating with other departments to best meet the customers’ needs
What we are looking for:
- Successful completion of vocational training or a comparable qualification
- At least one to two years of relevant experience in customer service; profound telephone experience, interest and enthusiasm about customer contact via telephone is an advantage
- Service-orientated mentality and high standards of quality
- Results-oriented work ethic, reliable and analytical approach to work, as well as negotiation skills
- Excellent communication skills in French, German and English, both written and spoken; other languages are advantageous
- Confident in MS-Office; experience with other programs is an advantage
- Enjoy working efficiently with a motivated, international team
What we offer:
- Competitive salary with good social benefits (vacation allowance, contribution to saving benefits).
- Offices centrally located in Munich (close to S-Bahn Station “Hirschgarten”).
- Access to numerous discounts via our Corporate Benefits Portal.
- An international, innovative, and friendly working environment.
- Open communication and cooperation.
- Freedom to work independently.
- Subsidised "EGYM Wellpass" membership.
- 55% Discount on the DB Deutschland-Ticket.
- Free fruit, drinks and snacks.
- Free German course.
- Regular staff events.
If you are a highly motivated individual with the desire to be part of Mouser Electronics and meet the challenges of our rapidly growing business needs, then apply online https://car... [Vollständig anzeigen] with your salary expectations and earliest possible starting date. For questions please contact us at jobs .emea... [Vollständig anzeigen] @m... [Vollständig anzeigen] .
Mouser Electronics, Inc., Elsenheimer Straße 11, 80687 Munich, Germany
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Category:Sales/Customer Service