🛍️ Erfolgreicher Store Manager (m/f/x) Vollzeit bei Sephora in Stuttgart für Beauty & Retail

Position Summary

Full-time leadership role in Stuttgart driving retail excellence and team growth.

About Sephora

At Sephora, beauty inspires self-confidence, inclusivity, and personal growth. Since 1969, as part of the LVMH Group, Sephora has transformed prestige beauty retail worldwide. With over 56,000 employees across 35 countries, we connect a global community with top beauty brands and our exclusive Sephora Collection.

Your Key Responsibilities:

Team Leadership & Development

• Coach, mentor, and empower Assistant Managers and store personnel.
• Conduct performance reviews and career development talks.
• Manage sick leave documentation and onboarding process for new hires.
• Drive active floor management and embody the Sephora Attitude.
• Lead local recruitment efforts and talent acquisition strategies.

Commercial Performance & Sales

• Achieve monthly and annual sales goals, ensuring continuous growth.
• Analyze key performance indicators (IPT, AVB, Conversion Rate) to optimize store output.
• Maintain high visual merchandising standards and execution of promotions.
• Ensure store presentation, cleanliness, and stock availability.
• Monitor profitability and present regular operational reports.

Client Experience

• Deliver outstanding customer service and cultivate strong customer loyalty.
• Gather and analyze client feedback to elevate service quality continuously.

Store Operations

• Create balanced team schedules and daily floor assignments.
• Execute inventory audits, logistics management, returns, and tester tracking.
• Ensure safe store opening and closing routines, including cash management.
• Maintain compliance with Sephora audit guidelines and maintenance protocols.

Key Qualifications:

• Completed degree or vocational training in retail management.
• 4 to 5 years of retail management experience, ideally in beauty or lifestyle.
• Strong leadership presence, empathy, and coaching abilities.
• Analytical mindset with proficiency in retail KPIs, SAP, and MS Excel.
• Fluency in English and the local language.

What We Offer:

• Attractive, performance-oriented compensation package.
• Innovative 4-day workweek model for an optimal work-life balance.
• Employee discounts, health benefits, and fitness partnerships.
• Company pension plan and long-term security.
• Extensive professional training and career advance opportunities within LVMH.