📊 Financial Operations Expert / Jr. Manager ZPS Banking Ops (all genders) bei Zalando in Berlin

THE ROLE & THE TEAM

Join the ZPS Banking Operations team and take charge of operational payment transaction processes for Zalando Payments GmbH. You will play a vital role in ensuring a flawless checkout experience by managing and reconciling customer payments. As a Junior Manager, you will oversee settlement processes within our financial accounting systems and work on optimizing transaction flows. This position is a great opportunity to collaborate with Finance, Technology, and Product teams to drive strategic payment goals.

This role is offered as a fixed-term contract for a duration of two years, providing a solid foundation to grow within a leading European technology platform.

WHAT WE’D LOVE YOU TO DO

• Deliver high-quality financial operational processes by adhering to established procedures and standards.
• Identify and resolve operational issues, seeking expert guidance for complex scenarios where standard solutions may not suffice.
• Proactively detect potential problems and develop effective solutions in close consultation with your lead.
• Maintain exceptional quality standards within your specific area of responsibility.
• Take full ownership of your daily tasks and ensure consistent, professional follow-up.

WE’D LOVE TO MEET YOU IF

• You execute financial transactions accurately, autonomously, and within specified timelines.
• You contribute innovative ideas based on data analysis and seek guidance for non-standard transactions to ensure compliance.
• You maintain a strong service-oriented mindset, keeping the customer at the heart of every action.
• You support financial reporting and data accuracy through precise transaction management and activity reporting.

OUR OFFER

• Generous holiday package starting at 27 days, increasing up to 30 days based on tenure.
• Two paid volunteering days per year to support causes you care about.
• Access to an exclusive employee shares programme.
• Significant discounts of up to 40% on Zalando products and additional partner benefits.
• Relocation support and comprehensive family services, including professional counselling.
• Extensive health and wellbeing options, including mental health coaching and fitness memberships.
• Continuous professional development through a dedicated training platform and regular peer reviews.

About Zalando

Founded in 2008 in Berlin, Zalando is Europe's leading online platform for fashion and lifestyle. We connect over 62 million active customers with more than 7,000 brands across 29 markets. Our business is powered by a unique, AI-driven data and infrastructure platform, creating an inspiring and highly personalized shopping experience.