📊 Gestalte die Zukunft: Senior Manager Partner Management & Operations (DOUGLAS, Düsseldorf)

About the DOUGLAS Group

The DOUGLAS Group, encompassing DOUGLAS, NOCIBÉ, Parfumdreams, and Niche Beauty, leads the European omnichannel premium beauty market. We empower customers to embrace their unique beauty by providing an unparalleled online and in-store selection across approximately 1,900 locations. With our extensive reach and customer access, the DOUGLAS Group is the preferred partner for premium and exclusive brands, as well as our own corporate brands. Our product range includes fragrances, color cosmetics, skincare, haircare, accessories, and beauty services. Our strategy, “Let it Bloom”, focuses on strengthening our omnichannel presence and continuously enhancing the customer experience. This successful business model is built upon our omnichannel proposition, leading brands, and data capabilities. In the financial year 2023/24, the DOUGLAS Group achieved sales of 4.45 billion euros and employed around 19,200 individuals throughout Europe. Forbes recognized us as the World’s Top Company for Women in 2025 among all retail and wholesale companies. The DOUGLAS Group (Douglas AG) is listed on the Frankfurt Stock Exchange.

For more details, visit the DOUGLAS Group Website.

• Drive customer experience (CX) by developing and implementing strategies aligned with long-term objectives.
• Ensure strategic initiatives and contract terms support broader business goals.
• Lead and coordinate operational rollouts across the group.
• Manage and negotiate contracts with partners, vendors, and service providers.
• Oversee workforce and training plans to optimize performance.
• Establish efficient partner management & operations processes, fostering continuous improvement through standardization, digitalization, and automation in line with departmental strategy.
• Implement effective controlling, ensuring data quality and transparency to inform business decisions and optimize costs.
• Cultivate positive relationships with internal and external stakeholders, resolving issues with mutual benefit in mind.

• Master's degree in Business Administration or related field preferred.
• 7+ years of leadership experience.
• Extensive expertise in program and project management, strategic development, analytical thinking, and understanding of market environments and trends.
• Excellent communication and strong assertiveness.
• Proficiency in Microsoft Office applications.
• Fluency in local language and English.

Your personal development: Grow with us through mentoring programs, e-learning platforms, and individual development opportunities.

✔️ Open feedback culture: Participate in half-yearly meetings & performance reviews (#DOUGLASDialogue)

30 days of vacation per year

Enjoy a hybrid working model with a balance between mobile working and collaborative office days (approx. 8 days/month).

Get our employee discount online and in-store, plus additional discounts through our corporate benefits.

In-house canteen & bistro, with complimentary drinks

Experience a positive, motivating environment and celebrate achievements at regular company events like DOClub, summer party, Women's Day, etc

Join our international team and apply with your salary expectations and preferred starting date.

We are an international employer committed to equal opportunities and diversity. Applications from parents, individuals with disabilities, and the LGBTQIA+ community are encouraged. Please inform us if you require any accommodations during the application process, such as gender-neutral pronouns, barrier-free office access, or extended time.

We look forward to your application!