✨ Passionate MIU MIU Client Advisor (m/f/d) for Luxury Fashion at Prada in Berlin

Founded in 1913, the Prada Group stands as a global icon of luxury and innovation. Operating in over 45 countries with prestigious brands like PRADA, Miu Miu, and Versace, we pride ourselves on a diverse workforce representing over 100 nationalities. We are currently looking for a dedicated professional to join our Miu Miu team at the iconic KaDeWe in Berlin.

Job Overview

As a brand ambassador, you will embody the Miu Miu spirit, ensuring every customer interaction is defined by excellence. You will engage deeply with our clientele, providing expert fashion advice and creating a personalized brand experience that resonates with our values of luxury and style.

Key Responsibilities

• Deliver exceptional in-store service to ensure a premium customer journey.
• Build and sustain long-term client relationships using advanced CRM and digital tools.
• Drive sales performance through proactive cross-selling and achieving individual KPIs.
• Stay ahead of the curve by monitoring fashion trends and competitor activities.
• Demonstrate profound brand expertise and product knowledge at all times.
• Handle customer inquiries and complaints with professionalism and care.
• Maintain impeccable standards for the shop floor and visual displays according to corporate guidelines.
• Support store security and loss prevention measures effectively.

Requirements and Skills

• Outstanding communication skills with the ability to connect with a diverse, international audience.
• Proven track record in sales and negotiation within a high-end environment.
• Deep passion for luxury fashion and a solid understanding of the retail market.
• Fluency in both spoken German and English is essential.

Why Join Us?

Working with the Prada Group means entering a creative, international atmosphere where curiosity and excellence are celebrated. We value talent and passion, offering our employees significant opportunities for professional development. We are committed to an inclusive environment that guarantees equal opportunities for everyone, believing that diversity is the cornerstone of our success.