The Company
Founded in 1955, Yusen Logistics is a global supply chain logistics company that provides ocean and air freight forwarding, warehousing, distribution services, and supply chain management – a seamlessly connected suite of supply chain solutions that delivers superior value, reliability, and expertise. Yusen Logistics is committed to developing employees that deliver consistent quality and service to our customers, and providing them with the skills, training, support, and opportunities they need to be successful. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
About IT at Yusen
It’s an exciting time to join us as we’re transforming the way we deliver IT at Yusen Logistics (Europe). Digitalization, innovation and taking our IT to the next level will be core to our future success, and we’re on a journey to create one European IT organization to take on this challenge. We’re bringing together our talented IT professionals from 12 counties as one team. They’ll be working beyond geographic boundaries, with clear technical career paths and great development opportunities. Our people are the energy behind our IT and we’re committed to making IT a great place to work for everyone. Could you play a part in helping us to achieve our ambitions?
About the Opening:
This role is responsible for the design, development, documentation and support of custom Integration solutions, and for constructing general software solutions both individually and as part of a team.
Duties And Responsibilities:
Customer Implementations:
- Liaise with key customers to understand, scope, plan and implement IT interface solutions to securely transfer data.
- Administer, monitor and support Yusen’s EDI applications, professionally and effectively liaising with customers and vendors to rectify service incidents.
- Ensure high levels of customer service operating in a professional manner at all times.
Solution Design:
- Accurately evaluate customer EDI requests for data mapping, transformation, and applicable business logic, offering solutions which utilize current integration tools, such as Lobster.
- Accurately document agreed solutions to ensure consistency and transparency to all parties.
Support:
- Provide support and advice in relation to designated IPaaS solutions, to ensure consistent application and solutions.
- Manage priorities according to agreed SLA’s, escalating any potential or realized delays at the earliest opportunity.
- Effectively manage Incident and problems, providing appropriate solutions in a timely manner.
Development:
- Map, configure and test B2B communications using incumbent tools and applications.
Project Management:
- Own the B2B integration from design through to implementation and support.
- Create test plans and agree go live criteria.
Training:
- Provide appropriate levels of documentation to share the knowledge of the integrations and workflows.
QUALIFICATIONS:
REQUIRED LEVEL OF EDUCATION
- A level in Mathematics, English and Science subject.
- Computer Science highly preferable
RELEVANT EXPERIENCE
- 1 years demonstrable use of data mapping tools, such as Lobster, Mulesoft, Odex, Sterling.
- Knowledge of EDI standards such as Sap iDocs, EDIFACT, flat file.
- Skilled in the production of scope and functional specification documents
- Experience of creating and executing test scripts.
REQUIRED SKILLS
- Lobster, Mulesoft, Odex or other EDI mapping tools
- SQL knowledge
- PowerBI knowledge a benefit
- Able to learn new systems quickly
- At ease working under pressure to cost and time deadlines
COMPETENCIES:
Connected
- Relays information clearly, concisely, and accurately
- Is receptive to new ideas and different approaches to the work at hand.
- Remains calm and professional when dealing with difficult customer situations.
Committed
- Consistently delivers dependable, quality outcomes.
- Networks with others outside of the team to achieve results; shares best practices.
- Never gives up; overcomes challenges and remains motivated.
Creative
- Gathers and checks relevant information to solve problems.
- Proactively participates in a variety of training and professional development opportunities.
- Is a self-starter that takes initiative.
What we offer.
A unique opportunity to engage, drive and develop yourself in a global company. This role comes with a great deal of freedom, responsibilities and challenges. Naturally we offer a competitive salary and benefits.
Diversity Statement.
At Yusen we are committed to fostering a working environment that embraces diversity, equity and inclusion (DE&I) for all our employees and stakeholders. We are an equal opportunity employer that recognizes the value of a diverse workforce. Benefiting from creative solution derived as a result of embracing differences. All qualified individuals will receive consideration for employment.
THIS IS HOW IT WORKS
To apply, use the link.
We are intrigued by your application and will reach out to you for a phone call.
Successful call? Let's meet live or via video.
Meet potential team members in a friendly interview.
As part of our assessment process (if applicable), complete an assessment to gauge your skills and abilities.
Final stage: negotiate terms, sign, and welcome onboard!