Main job responsibilities:
- Customer service via phone and e-mail for our English speaking customers
- Advising on product range and product selection
- Support with product orders, payments and order tracking
- Handle and resolve customer complaints and returns
- Additional to these tasks you string tennis rackets
Your skills:
- Passionate for Customer Service to achieve a high customer satisfaction and to create customer loyalty
- Strong proficiency in English language skills
- Additional language skills (German, French, Spanish, Italian) are a plus
- Good computer knowledge and time management
- You have high listening and communication skills
- You work independently, solution- and service-oriented
- Despite hectic periods you keep a cool head
- Knowledge of Tennis, Padel and/or Running products are an advantage
Please note that this position is not suitable for remote work and can only be conducted from our office in Schutterwald.
We are looking forward to your application! Please apply to jobs@warehousesports.eu
Job Type: Full-time
Ability to commute/relocate:
- 77746 Schutterwald: Reliably commute or planning to relocate before starting work (Required)
Language:
Work Location: In person