Amplifon is the global leader in the hearing care retail industry. Since 1950 we've been changing the lives of millions of customers all around the world. And though we are a global company that's constantly growing, we have a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and constantly challenge and improve the customer and employee experience.More than 19.400 professionals every day in a network of 9,300 points of sales, give back the joy of hearing, feeling and living to thousands of people across the world.In
Germany, Amplifon has the main office in Hamburg and operates with 2.000 dedicated professionals that empower people to discover all the emotions of sound. We are currently looking to add a colleague to our REX (Retail Excellence) team managed by Christoph Neumann (Sales Performance Manager) and Sarina Martens (Retail Excellence Associate Director). Find more details below:
Goal of the role: to ensure control of the most relevant business and in store KPIs to drive sales and productivity successfully hitting company targets
- Monitor sales trends versus budget and forecasts, keeping the Sales Director and the larger sales team constantly updated and promptly highlighting any untapped opportunities or criticalities.
- Keep track and analyze all main business KPIs, such as conversion rate, ASP, bino-rate, etc., aiming at optimizing both growth and productivity.
- Carry out deep dives focusing on customer types to get a more detailed view of business trends and define targeted actions.
- Develop and share regular portfolio analysis, along with forecasts about targets achievements based on different variables.
- Design and manage Sales Incentive Plans and Commissions Schemes, along with HR and Finance.
- Define and manage promotions and discounts, working hand in hand with local and regional Pricing/Marketing team and in line with company commercial strategies.
EDUCATION & EXPERIENCE REQUIRED - University degree in quantitative fields (ideally like Economics, Engineering, or Statistics)
- Expertise in management of complex structures of data and strong inclination to data analysis combined with same attention to business impacts.
- Project management and analysis experience especially in Sales and Marketing Areas in International contexts.
- Excellent knowledge of Office package, with advanced expertise in Excel (pivot, macro, statistics formulas).
- Knowledge of Power B.I, in addition SQL knowledge will be considered as a plus.
- Fluent in English and German.
MANAGERIAL SKILLS - Strong analytical skills, mathematic abilities and business acumen.
- Teamwork attitude, ability in working and achieving results through others.
- Ability to cope effectively with different roles and cultures across organization.
Workplace: our office is based in Hamburg. Our smart-working policy allows our employees to work remotely for 9 days a month.