Verändere deine Zukunft: (Senior) Supervisor Operations (m/w/d) bei RUBY GMBH in Hamburg

RUBY GMBH

At Ruby your personality really matters, your time really matters and we strongly believe we groove way better together. At Ruby we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our martini, the missing melody in our music and the heartbeat of our Ruby Lotti.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story.

Trust us, you won't get bored, as you:

lead the team as shift leader and ensure a smooth running of the F&B and Rooms area as well as actively work in the service
take over training and coaching as well as the induction of new employees
take care of communication and information transfer within the team
receive feedback from our guests and ensure quick and effective handling of issues
provide our guests with insider tips and recommend your favorite hotspots of the city to them
act as 'sparing partner' for the Head of Service as well as the Hotel Manager and support them in administrative tasks as well as in all topics related to the team

We've been waiting for you, since you have/are:

experience in a similar position, ideally in the lifestyle hotel industry
willing to work in shifts and to take over night shifts on a temporary basis
confident, have a zest for life and are no stranger to humor
enjoying dealing with international, demanding guests and have the ability to respond smartly to different guests and wishes
a business fluent command of English and German

What's in for you? That's how we groove:

Ruby, Ruby, Ruby

your style, your smile, your ideas – bring your personality to work

'Cause I'm having a good time

less work, same money – for us full-time means 35 hours and every hour counts
LEGEN… wait for it… DARY staff rates – for you, your travel buddy and your family & friends
no more excuses – we support your sports program

Ain't no mountain high enough

level up your game – Ruby takes you to the top
innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it

Money, Money, Money

you’re always welcome – 50 % on our F&B
no matter how you get to work – a mobility allowance comes on top
take it to the next level – secure yourself some extra cash through profit-sharing, talent scouting and positive reviews

Where have you been so long?

Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players.

Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion

We believe that...

...you can love whoever you want to

...you should decide for yourself whether and with which pronouns you would like to be addressed

...you can be proud of your heritage and culture

...you don't have to justify your religion or world view

...you are good, just as you are and make our team and Ruby's diversity unique

We can't deal with: isms

Racism, sexism, heterosexism, anisemitism and all other isms are not tolerated here.