Stellenausschreibung
Your tasks
As a Jr. Program Manager at Bots & People, you will be responsible for the following:
- Provide comprehensive support and coordination for the external trainer and consultant pool, ensuring an effective facilitation experience
- Unlock the potential of freelancers by finding relevant projects and ensuring continuous work opportunities
- Actively participate in training and coaching to shape and optimize customer care processes
- Ensure efficient delivery in CSM business operations, including documentation, executive summaries, and project wrap-ups
- Centralize feedback from enterprise clients and collaborate with the product team to identify improvements
Your profile
Necessary:
- Business school degree or equivalent
- C1 English or German (fluent in business fluent language skills)
- 2+ years of experience in Account/Success Management or IT-Business Management Consulting
- Strong problem-solving skills with experience in consultancy/agency or fast-growing B2B tech environments
- Familiarity with enterprise client communication and proven ability to listen, persuade, and serve
- Organized, detail-oriented, structured, and able to navigate the complexity
- Independent work style, high level of commitment, and service-oriented mindset
Sufficient
- Fundamental knowledge in BPA, digitalization technologies, and agile working methods
- Basic understanding of IT and departmental structures in large German corporations
- Able to simplify complex knowledge for beginners in digital, analytical, and technical fields
We know the ‘’perfect candidate’’ doesn’t exist, so we encourage you to apply even if you don't check all the boxes above, except for these ones:
- You are comfortable working in a fast-paced and constantly changing environment: As proof of this, we expect you to bring 2+ years of experience at a scale-up (anything from 30 to 200) or in management consulting or to convince us why this doesn’t matter
- You demonstrate ownership: You bring your own topics to every agenda and follow through on commitments. You don't just identify problems but also propose solutions.
- You are a clear and effective communicator: You use Slack and Asana to plan, manage, and execute projects keeping the right stakeholders informed and addressing prioritization needs and tensions as they come up.
- Bonus: Have an interest in or any prior knowledge about process automation.
What we offer
- 30 vacation days per year + unlimited home office days, remote work, or work from our beautiful Berlin office - you choose
- A generous equity offer (shares in the company) as part of your on-market compensation package
- Quarterly on-site with the whole team in Berlin so you can meet and bond with your colleagues
- Upskilling in process automation and on-the-job training by our in-house team so you can learn to use automation to improve your daily work (a skill that will serve you for the rest of your career!)
- A highly dynamic startup environment where you can grow and reach the next stage of your career (expert or leadership path)
- A whole-hearted, human, trusting, and genuinely fun team to work with: We know, everyone says that - we mean it.
- The opportunity to work and develop in one of the fastest-growing technology topics of our time (process automation)
Our disclaimer: We believe in and practice work-life balance, but we're not a team where you can shut down your laptop at 4 pm and stop thinking about work. We are highly motivated to shake the process automation market and grow together!\_\_