Computer Support Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular-Short-Term Assignment Percentage of Travel Required: Up to 10% Type of Travel: Local
This your chance to experience Germany and Europe during all it's splendor!
The Computer Support Administrator will install, troubleshoot, service, and repair personal computers, PC software, cables, and connectors across multiple networks. Install and maintain baseline software configurations. Instruct users in the use of personal computers and networks. Provide technical support for computers and associated networks.
IDEAL BACKGROUND / CAPABILITIES
- Active Top Secret SCI Clearance is required (NO WIAVER)
- 3+ years of IT customer service/support experience
- Ability to troubleshoot technical and complex computer/network related issues
- Ability to work in high visibility, fast-paced, high-demand environment while maintaining decorum is a must
- Excellent written and verbal communication skills
- Ability to accurately recall policies and procedures
- Can demonstrate knowledge/experience in using Active Directory, applying group policies and similar administrative functions
- Ability to work independently and in a team environment with minimal supervision.
- Ability to multitask
- Familiarity with, and can use Microsoft Windows productivity software (Word, Excel, Access, Outlook) to accomplish daily tasks
- General technical experience in the setup, operation, and troubleshooting of an IT environment
- Possess good communication and customer support skills
- Shift work (Capable of working night shift and weekends.)
- Install, troubleshoot, service, and repair personal computers, PC software, VoIP telephones, cables, and connectors across multiple networks.
- Travel up to 3 months could be required
CLEARANCE REQUIREMENT
- Minimum of Active Secret is required
EDUCATION & EXPERIENCE REQUIREMENT
- Associates degree highly desired. Hands on experience in lieu of formal education will be considered.
CERTIFICATIONS REQUIREMENTS
- COMPTIA Security+ with CE
- COMPTIA A+ or higher Microsoft Certification
PHYSICAL DEMANDS
- Ability to lift up to 50 lbs.
- Ability to work in tight spaces requiring stooping, bending and beneath desks
Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.
As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.