As a science brand, we are best known for our distinctive animated videos. Through our YouTube channel with over 21 million subscribers, we aim to make knowledge accessible and fun and inspire an interest in science in people all around the world. We believe that well-researched facts are just as important as humor and good storytelling. Nothing in the universe is boring if you tell a good story.
Our international team currently consists of over 70 amazing people.
We also run a globally successful online shop where we sell products that aim to spark curiosity for science, space, nature and life itself. The products are all designed with love and produced with care by our product team.
If you want to make an impact and shape our further growth together with us, we invite you to apply and become part of our team as:
Senior E-Commerce Operations Manager (all genders)
Location: Munich
This is what you'll be doing
As Senior E-Commerce Operations Manager you are a vital and strategic part of the kurzgesagt product team. You ensure smooth online retail processes overseeing shop development, inventory management and customer experience measures.
You have a business mindset, make data-driven decisions and love taking on challenges with a team of highly motivated experts.
- Oversee and develop our online product shop end-to-end
- Develop measures to attract and retain customers and to optimize sales and relevant KPIs
- Work to improve customer satisfaction throughout the entire shopping experience
- Continuously shape our product portfolio in collaboration with our creative team
- Ensure efficient inventories and supplies at all times
- Lead team to meet KPIs and actively initiate measures to improve strategic marketing measures to drive traffic and sales
- Consolidate data within the team to create a strong basis for data driven decisions
- Provide insights and help lead production and procurement processes
- Lead a team of e-commerce experts and production managers
This is what you bring to the table
- Several years of e-commerce operations experience or comparable
- Very good understanding of basic e-commerce principles
- Very strong organizational skills
- Ability to lead a diverse team of topical experts
- Data-driven approach to decision-making; strong analytical skills
- Experienced handling external partners, suppliers and contractors
- Proactive, energetic, hands-on personality, who identifies with our brand and enjoys working with a motivated team
- Demonstrated proficiency in English, particularly for negotiations (C2 level)
- Authorized for unrestricted business travel to EU and US
- Living in Munich, or willing to relocate to Munich
Some perks of working at kurzgesagt
- Be part of an exciting growth phase at one of the largest Science YouTube channels
- Versatile, exciting tasks and projects and the chance to contribute your own ideas
- Environment with a good error culture, flat hierarchies and fast decision-making proacesses
- 30 days of vacation on top of Bavarian bank holidays
- Subsidy for gym membership (within Germany)
- Subsidy for public transportation (within Germany)
- Allowance for company pension scheme (within Germany)
- Attractive discounts with many cooperation partners
- A creative and enthusiastic team that supports you in your personal and professional development
- An informal and friendly working atmosphere including company parties and other duck activities – at kurzgesagt it’s the people who count!
And last but not least, you will get a personalized avatar and bird
We believe that people should emphasise their similarities and not their differences. That we should grow together and only our own skills, values and intrinsic motivation should count. At Kurzgesagt, it doesn’t matter who you are or where you come from. No one is discriminated against or favoured. Your skills and willingness to learn are the only things that count.
Please find the relevant information on data protection in the application process at https://kurzgesagt.org/privacy/.
Like what you see?
Then don't wait any longer! Apply now to become part of a great team and start an exciting career with Kurzgesagt! We can't wait to hear