Amazon Deutschland Services GmbH in München sucht einen HR Specialist - Accommodations Consultant zur Unterstützung des Accommodations Teams. In dieser Rolle sind Sie Hauptansprechpartner für Mitarbeiter im Prozess der Arbeitsplatzanpassung. Sie gewährleisten die Einhaltung relevanter Gesetze und Richtlinien und arbeiten eng mit verschiedenen Stakeholdern zusammen. Der ideale Kandidat verfügt über Erfahrung im Personalwesen, exzellente Kommunikationsfähigkeiten sowie sehr gute Deutsch- und Englischkenntnisse. Diese Position bietet die Möglichkeit, in einem dynamischen Umfeld einen wichtigen Beitrag zu leisten.
DESCRIPTION
Please note this is 12 month contract role
Join Amazon's Accommodations Team in Munich as an Accommodation Consultant! You'll be the go-to person for employees and leadership navigating workplace accommodations. With exceptional communication and organizational skills, you'll manage cases end-to-end, ensuring compliance and supporting requests. Your expertise in disability laws and collaboration with stakeholders will drive successful accommodation outcomes.
Key job responsibilities - Conduct accommodation reviews to ensure compliance and support employee requests.
- Serve as a subject matter expert on accommodation processes and disability laws.
- Coordinate the accommodation process and provide comprehensive case management.
- Collaborate with Stakeholders to determine and finalize accommodation approval/denials
- Collaborate with leave of absence case managers
- Communicate accommodation decisions and partner with stakeholders for implementation.
- Educate employees and HR on return to work, accommodation, and complex case processes.
- Direct employees to appropriate resources.
- Manage a high-volume caseload.
- Maintain accurate and timely system records.
- Provide training on DLS to employees, managers, and HR.
- Adhere to internal SLAs and quality standards.
- Consult and partner with administrators, HR, Legal, and other departments.
- Participate in DLS program activities and projects.
- Maintain reliable attendance.
- Perform assigned duties.
- Ability to travel as appropriate
BASIC QUALIFICATIONS
- Bachelor’s Degree in Human Resources or related field.
- Experience supporting employees in benefits, leave of absences, human resources, or employee relations.
- Proficiency in Windows, Word, Excel, and PowerPoint.
- Excellent written and verbal German (B2 CEFR) and English (B2 CEFR).
PREFERRED QUALIFICATIONS
- Knowledge of disability laws.
- Experience with BEM cases and database management.
- Strong time management and ownership.
- Detail-oriented with problem-solving and organizational skills.
- Ability to work with all business levels.
- Ability to prioritize and meet deadlines.
- Strong analytical and critical thinking skills.
- Ability to build relationships in a cross-functional environment.
- Experience in disability consultation and training.
- Excellent customer service and communication skills.
- Ability to thrive in a dynamic environment.
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://ama... [Vollständig anzeigen] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.