ABOUT THE ROLE
Productivity, quality, efficiency - not just buzzwords but standards for you? We should talk!
At BRUNA, we are all about high-quality and as our next Operations Expert, you will make sure that we as a company always go the extra mile for our quality products and processes to exceed our customers’ expectations. You will be our advocate for quality and efficiency at all levels and ensure that it is intentionally built into the company’s culture. You will liaise with external as well as internal stakeholders, ensuring that our operations processes are running smoothly at all times and that we are making the most out of all resources.
ABOUT BRUNA
At BRUNA, we are here on a mission. Not a simple one, but ambitious & inspiring enough to make you an expert of your craft. Not only do we aim to inspire and make everyday looks outstanding & conscious by creating high-quality & responsibly made jewelry, but we also aim to create a world where jewelry has a positive impact on our ecosystem. If you want to be part of this mission, join the BRUNA team, and let’s walk this path together!
YOUR RESPONSIBILITIES
- Supplier and producer management including forecasting and stock management, analysis and identification of problem solutions
- Warehouse and logistics management - responsible for the fulfilment partner and any logistics processes including internationalization (shipping, distribution, import, customs)
- Product management and development - develop and implement new products with the designer
- Find and evaluate new suppliers and producers while maintaining a healthy & positive relationship with all current suppliers and producers
- Monitor compliance with local and country specific laws and regulations in terms of e.g. import, export, hallmarks, material and packaging reports
- Collaboration with marketing, sales and other departments to ensure that we ongoingly enhance on customer feedback and needs
- Improve our customer journey in cooperation with other teams
- Responsible for improving processes and systems, initiating best practices that have enterprise-wide impact
- Ensuring product availability, monitoring delivery performance and dispatching to ensure that targets are met
- Quality management to ensure our quality standards
- Resource management to make sure we have sufficient resources to successfully carry out business processes and goal
- Manage efficiency, quality, budgets and all associated department KPIs
- Collaborate with leadership to define BRUNA’s long-and short-term mission and goals and identifies ways to support this mission through operations
- Maintain knowledge about best practices and latest tends to be constantly up to date with our tools and processes
YOUR BACKGROUND
- Experience. Strong track record in a strategic Operations role, exceeding your targets. Deep knowledge and experience in product and logistics matters.
- Process thinking. You can join the dots to put the “pro” in process optimization and create workflows that actually work.
- Project management. You have the passion and the skills to drive cross-functional initiatives.
- Communication skills. You talk clearly and know how to communicate with different stakeholders. This helps you to build strong relationships and maximize your output effectively.
- Flexibility. You are able to prioritize tasks and plan, schedule, and manage time effectively to meet deadlines and targets. You can quickly respond to changes in the business environment and make adjustments to meet organizational goals
- Accuracy. You pay attention to small details and ensure accuracy in everything you do.
WHAT YOU CAN EXPECT
- The ambitious and inspiring team that keeps each other accountable when it is most needed
- Endless growth opportunities so you can forget about reaching a plateau in your career
- A fully remote position and team, so you can be sipping a coffee on your balcony in the morning whilst implementing that new onboarding process - forget commuting!
- Travel and meet the team during regular international team events. You’ll get to not only have the opportunity to work remotely but get to know everyone in person
- Be a part of the change and protect our nature by joining a company where sustainability matters