Purpose & Overall Relevance for the Organization:
Support of core benefits and time management projects to meet the needs of our employees of all generations and to ensure compliance with legal, collective bargaining and company regulations. As HR Services strives to combine competent and professional business partners with the continuous improvement of services in an efficient and value-added way, the role of Senior Specialist Core Benefits & Time supports this goal by the following main tasks.
Key Responsibilities:
- Perform general and more complex administration of Core Benefits and Time Management tools, programs and processes on a local and partially global level
- Providing consultancy services and service excellence to employees and the HR community regarding general and more complex Benefits, issues according to defined processes, timetables and service levels in compliance with tariff and works agreements
- Handling standard and complex inquiries & support through ticket self-service, eMail and telephone
- Supporting implementations of HR Services Strategy for Core Benefits and Time Management Administration in terms of tools, programs and processes at local and sometimes global level
- Overseeing procurement, invoicing and financial process activities and reporting incl. recharging if required
- safeguard adherence of legal as well as company agreement regulations
- Ensuring the consistent application of local and global standards, policies and processes
- Creating, consolidating and analysing standard and ad hoc reports with a special view on market trends and developments
- Supporting continuous improvement of HR Services procedures, processes and systems
- Drive the continuous improvement of internal documentation incl mapped processes and knowledge base articles and act as a reliable author of nominated articles
- Ensuring correct execution of laws and regulations with regards to specific employee master data and organizational data
- Administrate the modification of systems and processes related to HR Services Benefits in order to ensure correct execution of laws and compliance to company policies
- Creating user manuals and process mappings
- Developing, creating and enhancing communication on standards, procedures, guidelines and processes to employees, internal customers and Works Council
- Participating in Benefits related projects as a functional specialist. Providing administrative support to global Benefits projects and initiatives, also Time Management
Key Relationships:
- HR Services teams
- HR Rewards Partners and experts
- HR Experts: Rewards and Talent
- HR Partners
- Employees
- External authorities, consultants and suppliers
- Legal department
- Works council
- Insurance Department
- Tax Department
Knowledge, Skills and Abilities:
- Very good level of affinity to and experience with Business computing solutions, ideally with SAP HR
- Excellent analytical skills and detail oriented work style
- Team player mentality
- Strong customer focus and service minded
- International mind-set; experience as part of a geographically & culturally diverse team
- Ability to work under pressure as well as prioritizes and completes tasks in order of importance
Very good understanding of legal and tariff regulations, also of company agreements
Requisite Education and Experience / Minimum Qualifications:
- Commercial education or University Degree
- Minimum 4 years of relevant work experience, ideally within an international matrix organization
- Excellent command of English and German
- Excellent knowledge of MS-Office applications
- Specialized skills in work area - Broad knowledge in functional area