💻 Werde UX-Champion (m/w/d) bei E.ON in Hannover: Analysiere, optimiere und begeistere!

E.ON Digital Technology GmbH | Permanent | Part or Full time

Are you passionate about technology and eager to contribute to a greener world?

Join our team as a Business Analyst Customer and User Experience (f/m/d) at E.ON Digital Technology (EDT) and become a changemaker!

E.ON Digital Technology spearheads E.ON’s digital transformation across Europe, playing a pivotal role in shaping the energy transition. We forge new paths by developing innovative ideas, pioneering new approaches, realizing visions, and implementing cutting-edge technologies. Working in agile teams, we deliver sustainable technology solutions to address the energy challenges of tomorrow.

Your tasks

• Enhance the experience of 80,000 users by improving our services and IT tools
• Analyze technical, incident, and feedback data from tools like Service Now, Nexthink, and Qualtrics to pinpoint key issues and significant insights

• Transform data and insights into actionable improvement strategies, collaborating with service and product owners
• Develop project plans and schedules for user experience enhancements
• Monitor progress of action plans and report status to stakeholders, including senior management
• Drive international stakeholder management to boost user centricity

Your profile

• Completed studies in business administration or a related field
• Exceptional analytical abilities and a strong affinity for numbers
• Minimum of 5 years of professional experience in relevant roles
• Strong project management skills

• Solid understanding of modern digital technology
• Experience in international, cross-functional teams
• Fluency in German and English
• Willingness to travel regularly within Europe

Benefits

• Full Flexibility: Work from anywhere in Germany, including our great offices from Hamburg to Munich. Enjoy workations for up to 20 days per year within Europe.
• Recharge Your Energy: 30 days of annual leave, plus free days at Christmas and New Year´s Eve. Exchange salary for extra holidays or take a sabbatical.
• Your Development: We support your growth with individual training and professional development.
• Elevated Mobility: Car and bike leasing schemes, plus job tickets for many locations.
• Future-Ready: Company retirement scheme and comprehensive insurance package.

Do you have questions?
For further information please contact Karin Scholten, karin.scholten@eon.com.

What you need to know:
Job Req ID: 217013
Contract type: Permanent
Working time: Part or Full time
Company: E.ON Digital Technology GmbH
Location: Bayreuth, Berlin, Essen, Frankfurt am Main, Hamburg, Hannover, Köln, Landshut, München, Potsdam, Regensburg, Rendsburg, Würzburg
Function area: IT/Digital; Process Management; Project/Program Management; Quality Management

Inclusion

We prioritize a fair application process for people with disabilities. Our representative body for severely disabled people will be involved early in the process. Please indicate any required adjustments during the application process. We will strive to provide necessary aids.

If you are unable to apply online and prefer to speak with someone, please contact your local recruiter.