Stichworte
Zusammenfassung
Die Solaris SE sucht für ihren Standort in Berlin einen motivierten Junior Card Operations Analyst zur Verstärkung des Banking-Teams. In dieser Position verantworten Sie das Eskalationsmanagement für Kartenprobleme und Chargebacks in einem hochmodernen FinTech-Umfeld. Durch die enge Zusammenarbeit mit verschiedenen Stakeholdern sichern Sie die Qualität der Prozesse und tragen aktiv zum Unternehmenserfolg bei. Solaris bietet Ihnen neben einem attraktiven Gehaltspaket umfangreiche Benefits wie ein Weiterbildungsbudget und die Möglichkeit zum mobilen Arbeiten. Werden Sie Teil eines innovativen Unternehmens, das die europäische Bankenlandschaft nachhaltig verändert.
Benefits und Qualifikationen
- 1000€ Weiterbildungsbudget
- Homeoffice-Budget
- Essenszuschuss
- Deutschlandticket-Zuschuss
- Bis zu 12 Wochen Work-Abroad
- 28-31 Tage Urlaub
Stellenausschreibung
Solaris is Europe's leading embedded finance platform, empowering partners with a proprietary B2B tech stack and a full German banking license. We are seeking a Junior Card Operations Analyst to join our team in Berlin and help deliver seamless banking experiences across various industries.
Your Role
- Efficiently process 2nd level escalation tickets concerning card issues and chargebacks.
- Proactively collaborate with stakeholders to identify priorities and remove operational roadblocks.
- Support the team in achieving strategic OKRs through independent and high-quality results.
- Maintain clear communication channels with internal and external partners.
What We Look For
We prioritize personal development and professional growth. Ideally, you have a background in Business, Data Management, or Economics. Initial experience in a Banking or FinTech environment is a plus, as is knowledge of payment schemes and SQL. Fluency in both English and German is required to succeed in our international environment.
Your Benefits
- Dedicated learning budget of €1,000 per year and a transparent career framework.
- Home office budget and the flexibility to work abroad for up to 12 weeks annually.
- Competitive compensation including a variable remuneration program.
- Subsidies for meals and the Deutschland ticket.
- Up to 31 days of vacation based on your tenure with the company.
Solaris is an equal opportunity employer committed to diversity and inclusion. We encourage candidates from all backgrounds to apply, even if they do not meet every single criterion.