💡 Amazon ProServe: Senior Consulting Experte für E-Commerce Innovationen in München

The role that can be based in any of the following European offices: London, Paris, Munich, Madrid.

ProServe is a retail vendor consulting organization within EU Amazon Vendor Services (AVS), designed to tackle complex issues faced by senior leadership of our largest vendors and brands. We use customer problems and apply results that “only Amazon” can deliver, and develop capabilities that create differentiating insight.

As Senior Consultant, collaborate with leaders of our largest vendors to address critical Customer, Product, and Channel eCommerce issues. Use customer understanding and industry insight to plan and execute engagements that transform vendor strategy and change business growth. Work with our Data Science team to prototype custom solutions with the potential to scale. As a team member, work with vendors, team members, and partners to influence the way we work, how we serve customers, and where we invest in future capabilities.

Leverage client service skills while broadening understanding of Product Management, Data Science, and business ownership roles in the technology industry. We are open to client service professionals with an analytical mindset and a track record of driving change, including industries and functions such as management consulting, corporate or marketing strategy and planning. The ideal candidate will have a combination of leadership experience and problem-solving capabilities plus exceptional people skills. They will have closely worked with an executive leader in their organization and/or as a consultant to executive clients. They will be curious learners looking for challenges and growth. They will serve as trusted advisors for our vendor’s business executives and leaders.

Key job responsibilities

• Delivery – Define and plan out complex integrated workstreams, delivering executive and board level briefings and materials, and taking responsibility for the engagement’s success

- Engagement - Take ownership of driving the project towards a bar-raising outcome. Be the face of the engagement team for vendors.

- Program enhancement - Proactively share feedback and learning from engagements with Product Managers and Data Scientists to better design tools/frameworks for an enhanced vendor experience.

• Training – Teach customers, partners, and internal teams about AVS professional services and innovation practices

This is a customer facing role with relevant business travel when needed.

• 5+ years’ experience in strategy or marketing consulting, leading the delivery of multiple enterprise-level commercial projects at the Executive Director equivalent level role;
• Experience creating and implementing growth strategy;
• Experience building consensus and delivering results, both across organization boundaries and with external partners;
• Experience scoping and managing complex, data-driven analyses to inform strategies and recommendations;
• Experience mentoring, coaching or training other consultants, the business, or customers on best practices, frameworks and/or methodologies
• Comfort working with structured data in traditional data storage environments, extracting data using standard query syntax