Around 11,000 employees in 11 European countries work with enthusiasm and commitment for the bofrost* brand – the market leader in direct sales of ice cream and frozen specialties. In addition to the excellent quality and service, it is above all our employees who make up our more than 55-year success story.
For our Quality Assurance department at our headquarters in Austria (location: Ötztal/Bahnhof), we are looking for a
Head (m/f/d) of Quality Management / Food Industry
Your qualifications:
- Successfully completed degree in food technology or food chemistry or a related field
- Professional experience in a comparable position in the food industry
- Management experience desirable
- An interest in quality topics related to food products as well as technical and methodological expertise in the product range
- Good knowledge of European food law and applicable international standards
- Good decision-making, communication (German and English; another foreign language advantageous) and persuasive skills as well as a team focus and assertiveness
- Willingness to travel internationally (to the bofrost*countries)
Your tasks:
- Take responsibility for maintaining and further developing the quality management systems (ISO 22000, HACCP, hygiene) and certifications (MSC/ASC, organic products) as well as established quality assurance processes and testing systems
- Support product development in collaboration with Category Management and ensure the availability of goods (quality)
- Co-design and further develop the product policy/requirements of the respective categories based on the requirements/developments in the Austrian market
- Define and organize product controls and product tests and manage the evaluation of test results
- Ensure legal marketability of the products, create and maintain product specifications and critical points analyses and review safety measures
- Conduct external audits of production partners and ensure documentation as well as the implementation of resulting measures and approval of operating sites; conduct, evaluate and document internal audits (14 branches in Austria)
- Act as contact person for technical questions about the products at an international level as well as for official inquiries, inspections and complaints and support the crisis management team as an active member
- Take charge of fault management and product/customer complaints and manage the implementation of corrective measures and the preparation of quality reports
- Implement training courses on quality-related topics, take responsibility for budget investment planning and conduct competitive comparisons (benchmarking)
You can expect a constantly growing company with a clear focus on the future and a corporate culture in which it is fun to take on responsibility.