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Cambridge International Systems, Inc. has full-time Telecommunications Installer opportunity available based in Moehringer, Germany. Qualified candidates for this job must possess a current DoD Secret security clearance and be eligible for DoD Top Secret clearance, NATO Indoctrination, and meet TESA accreditation requirements. ***TESA Certification allows employees the to be tax exempt for both Germany and US, in addition to other great perks***
This position is contingent upon contract award with an expected start date is March 2024.
Employees may be eligible for: relocation reimbursement, housing allowance, COLA and school reimbursement for dependents.
ROLE RESPONSIBILTIES
- The IT interface with all employees assigned to a designated work location to support the employee and customer IT requirements and issues.
- Responsible for ensure smooth IT operations at the workforce assigned to designated work locations and/or remote access needs.
- Key interface for user support on new accounts, issuing new desktop/laptop, phone and mobile devices and software needs.
- IT Support for diagnosing, troubleshooting, repairing and debugging Laptop/desktop, servers, networks, phones, printers, AV, VTC, and Software systems.
- IT support for customer meeting and conferencing needs for daily meetings requiring IT networks, AV, and VTC needs.
- Interfaces with the employees/customers to ensure new IT systems (HW, SW and networks) are coordinated through all corporate interfaces (Security, ITO Directorates).
- Conducts on-site installation and testing of IT equipment to ensure proper working order.
- Responsibilities include oversight and integration support of existing hardware, software, network configurations and new system initiatives for all sites within area of responsibility.
- Installation of software maintenance releases or hardware upgrades including the oversight of the installation process and test procedures to diagnose and resolve product performance problems at installation.
- Identifies areas requiring product improvement and approves/implements upgrades and hardware or software engineering change orders.
- Provides feedback and customer support regarding product performance problems and suggested solutions which may require product exchanges or more complex problem solving.
- Plans, prepares and conducts on-the-job training as required in support of the foregoing activities.
REQUIRED QUALIFICATIONS
- Must possess an active DoD Secret security clearance with the ability to obtain a TS/SCI.
- Must have active passport.
- Bachelor’s Degree and 3+ years of DOD experience; Or, High School Diploma and 5+ years of related experience with relevant certification.
PHYSICAL ENVIRONMENT AND WORKING CONDITIONS
Cambridge International Systems complies with Temporary Duty Station (TDY)/Outside Continental United States (OCONUS) vaccination requirements. If this position requires OCONUS travel (listed above), Vaccine Recommendations by AOR | Health.mil lists applicable current vaccination requirements by location.
Office setting:
- Must be able to work in an office environment, sitting at a desk, looking at a computer for most of the workday.
- Work is physically comfortable; the employee has discretion about sitting, walking, standing, etc.
- May be required to travel short distances to offices/conference rooms and buildings on site.
BENEFITS AND PERKS
Cambridge International Systems is committed to investing in our employees and their future by providing them with competitive compensation, career development opportunities, comfortable working conditions, and a comprehensive benefits package, some of which are listed below:
- Medical, dental, vision, Life/AD&D/STD/LTD insurance
- 401(k) matching and immediate vesting
- Paid time off and holidays
- Generous tuition & training assistance program
- Relocation assistance
- Sign-on bonuses
- Referral bonuses
- Performance-based bonuses
- Community involvement & outreach
- Wellness program
- Employee Assistance Program (EAP)
- Tickets at Work
REFER TO A FRIEND
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