Stellenausschreibung

Purpose & Overall Relevance for the Organization:

Provide support to the Project and Process Manager
Establish and follow up on relevant cross-group reporting in order to steer the order book in collaboration with Customer Fulfillment and Finance
Analyse relevant Account Operations processes and KPIs on customer and department level and recommend measures for optimization (e.g., Service Level Agreements, workload analyses)

Responsibilities:

Independently prepare analyses and reports for quantifying influencing factors, e.g., results management, sales analyses, overdue reports)
Prepare presentations and analyses for strategic/internal purposes and customer projects
Build MicroStrategy solutions for Account Operations that provides a simplified structure and access to all relevant reportings
coordinate ad hoc analyses
Prepare and carry out strategic meetings and projects
support and coordinate the implementation of cross-departmental processes of selected topics and projects, e.g., reorganization, recalls, procurement, Salesforce - Assist enhancements
Evaluate and challenge existing processes as well as process changes and updates in cooperation with experts in order to optimally anticipate impacts and resolve potential problems in a proactive manner.
Expand cross-departmental process documentation by creating and providing templates; together with team members follow up and support the processing; overall coordination
Create a sound set-up for increasing knowledge exchange and transfer within the team
Coordinate and support SAP testing with the testers of the customer groups and the relevant interfaces; inform the teams of the main changes and updates
Collect and coordinate all system and process related issue towards system owners and provide solutions

Actively participate in workshops on general Account Operations matters that are relevant for all service groups
Maintain and update files, electronic files, records, organization charts, etc.
Alignment with other European clusters on processes
Maintain approval matrixes and ensure the observance of the approval guidelines from internal controls

Authorities:

In accordance with current signature regulations

Key Relationships:

Account Operations, Sales, Finance, Customer Fulfillment, IT, HR, Legal

Knowledge, Skills and Abilities:

Basic knowledge of project management
Advanced Microsoft Office skills (in particular Excel, PowerPoint, Word, Outlook)
Very good command of both German and English (written and spoken)
Good communication skills
High level of service orientation in interacting with internal and external stakeholders and customers
Good numeracy
Good organizational skills
Advanced SAP skills
Solid knowledge of operational processes, also externally, if applicable

Requisite Education and Experience/Minimum Qualifications:

Degree or commercial management training with a focus on sales
Minimum of 1-2 years’ work experience in sales or marketing
Practical experience with systems for data entry and analysis

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

JOB TITLE:

Senior Specialist Projects & Processes (m/f/d) temp until Aug 2025

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