Conduct stakeholder interviews, user research to understand user needs, behaviors, pain points, and user journeys to take informed design decisions.
Ensure that the user insights are translated into actionable design recommendations.
Develop wireframes, prototypes, and high-quality mock-ups to effectively present design ideas for our digital products and applications.
Create designs for appealing and user-friendly interfaces for web and mobile applications.
Ensure designs are consistent with branding guidelines and industry standards. Work closely with product managers, developers, and other stakeholders to ensure alignment of design with stakeholder needs and project briefs keeping in mind the technical aspects.
Organise and coordinate brainstorming sessions on design and user experience discussions.
Plan and conduct usability tests to gather feedback and validate design concepts.
Create and maintain design documentation, style guides, and UI patterns.
Advocate for best practices in UI/UX design and ensure they are implemented across all projects and platforms.
Stay up-to-date with the latest UI/UX trends, tools, and technologies.
Evaluate and propose simplified, intuitive user journeys for existing and new digital products.
Continuously assess and seek opportunities to improve the user experience and interface of our digital products.
Ensure that FSC’s web and mobile applications ’design and interface are cohesive and harmonious across the board.
Additional tasks as agreed with the Digital Communications Programme Manager.