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Jetzt bewerben: Senior Solutions Consultant bei Genesys, Standort Deutschland
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Genesys
Deutschland
Stellenausschreibung
Build something new with a world-class team.
At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?
Do you have a passion for understanding customer needs and solving problems?
Are you interested in working in an evolving and innovative technical space where you bring in new ideas to help your customers transform and innovate their business? As a Senior Solution Consultant, you will listen to the customer to understand their needs and create compelling business solution roadmaps.
We look for individuals who have a proven track record of finding creative ways of solving complex problems.
Why work for Genesys?
- You will showcase your technical expertise and creative talents by developing and presenting dynamic use-cases to the C-Level executives and key influencers.
- You will have a unique opportunity to understand our customers' strategies and help them drive their business using our unique solutions.
- You will have flexibility and independence in designing and structuring your work.
- You will have the internal resources you can call on to help you understand and solve technical challenges.
- You will have the ability to work closely with other brilliant individuals to collaboratively solve complex technical problems.
- You will be on the forefront of technology, presenting innovative solutions to crucial business challenges
What will you be doing?
You will be an integral part of the pre-sales process, leading the strategical and technical selection journey of our customers
Discover
You will present our vision and run workshops with business users to uncover gaps and opportunities, define the projected benefits and present the outcomes to all stakeholders.
Design
You will create and present solutions, tailored to individual and vertical specific requirements to innovate the customers current or future ecosystem including CRM, BPM, AI or Cloud hyperscalers.
Learn
You will stay up to date on Genesys products and industry best practices that will allow you to continue to help our customers innovate and strengthen your role as trusted advisor
What do you need to be successful?
- A passion for technology and helping people solve problems
- Interpersonal communication, polished verbal and written communication both in German and English language
- Ability to work in a fast-paced, cross-functional team
- Ability to multitask, prioritize and structure while working with multiple stakeholders
- Have the technological know-how of IT-concepts, software-standards as well as database and networking technologies.
- Ability to travel
- Previous experience working with Cloud or SaaS products preferred
#LI-Remote
#LI-AR4
About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit
www.genesys.com
. Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the
Reasonable Accommodations Form
for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response. This form is designed to assist job seekers who seek reasonable accommodation for the application process
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