JOB DESCRIPTION
The IT Outsourcing Function partners with the lines of business, Legal Entity Outsourcing Governance Managers, Global Technology Infrastructure (GTI), Corporate & Investment Bank (CIB) Technology, Information Security Managers (ISMs) and Information Security Officers (ISOs) in addition to other relevant stakeholders across Western Europe to assess compliance with corporate and regulatory requirements and address any deviations from same that may be noted.
Through ensuring the high performance and compliance of existing technology outsourcing they have a strong impact on the company's growth. In addition, the role required leadership, management and communication skills. They have a good understanding of regulatory requirements, IT Outsourcing and must keep up to date on developments affecting financial industry.
This role requires a wide variety of strengths and capabilities, including:
- Be the Local Contact for Technology; preparation of the Risk Overlay ahead of presentation to the OGO Outsourcing Forum. Work with the relevant contacts to get the relevant information
- Preparation of slides for the relevant OGO Outsourcing Forum covering TPO and IA SR footprint, as well as new on-boardings
- Knowledge and understanding of local regulation including all relevant EBA guidelines
- Contribute and participate in internal and external audits as well as regulatory reviews
- Ensure IT service provider compliance with laws and regulations
- Coordinate the management and monitoring of supplier performance for both internal and external technology service engagements.
- Identify and raise risks associated with technology outsourcing and create/manage/monitor action plans to address those risks through to completion
- Work with key stakeholders to ensure appropriate processes, roles and SLAs are in place to manage and govern the IT environment and its daily operations
- Develop and report the appropriate and relevant management information (KRIs/KPIs) for IT outsourcing to the Legal Entity as and when is required
- Prioritise and deliver timely, high quality risk-based reporting which has a solid data and evidence-based foundation
- Partner with relevant Global, Regional and Legal Entity teams such as Global Supplier Services (GSS), Cyber Technology and Controls (CTC) and the Legal Entity Outsourcing Governance Team to maintain efficient and effective control environments for outsourced technology services
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
- Exercises sound judgement, acts with integrity, protects our company, customers and stakeholders
- Excellent communication & presentation skills, and ability to deliver clear messages to senior management
- Experience working as part of a regional, cross-functional team and working with all levels
- Project management, communication, stakeholder management, negotiating and influencing experience with a track record of achieving engagement and delivery from cross-functional stakeholders
- Steady state monitoring of inter-affiliates as well as 3rd party IT service providers with a beneficiary-oriented view
We Offer:
- Supportive environment to combine work and family requirements: flexible work arrangements, plus special support for working parents in emergency situations with free emergency childcare services and our very own parent-child office
- Financial stability: competitive salaries, pension provisions via the BVV and our very own pension plan as well as an
- accident insurance
- Personal wellbeing: a range of offers available - from on-site medical checks and vaccinations to educational
- sessions and a subsidised in-house canteen, plus the option to increase your vacation entitlement to more than the
- standard 30 days pa
- Create a workspace where you can be yourself: you can get involved in our local philanthropic agenda, join
- employee networking groups and the JPM Club for social activities
- Build your career: benefit from our bespoke mentoring programme and a broad range of learning and development
- offerings.
ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our s