Gestalte deine Karriere als CRM & Email Specialist bei Sendify in Berlin – Jetzt starten

Are you passionate about driving growth through creative and efficient marketing strategies? We're seeking a dynamic CRM & Email Specialist (m/f/d) to join our marketing team. Your role will be pivotal in managing activation and nurturing campaigns, leveraging our expanding contact base to its full potential.

Your Impact

As a central figure in our global marketing efforts, you'll be instrumental in:

• Seamlessly integrating contact and data management across Product, Marketing, Customer Success, and Sales
• Crafting and timely distributing customer-facing automated communication campaigns that resonate with our audience and align with our market goals
• Utilizing insights from customer data to enhance retention and loyalty, and constantly improving our CRM and lead management practices

Key responsibilities

• Develop and execute an automation strategy that aligns with our company objectives
• Manage various CRM facets including emails, workflows, loyalty/referral programs, and data management
• Track key metrics, identify trends, and continuously refine our approach
• Build engaging email campaigns, ensuring optimal form and content, in collaboration with our creative team
• Regularly conduct A/B testing and deep-dive analyses to sharpen our marketing strategies

What you bring to the table

• Proven background in Marketing, Sales, CS, or a related field
• Fluent in English and preferably another language (German or Swedish)
• Proficient with marketing automation tools like HubSpot
• Strong analytical skills with a structured approach to testing and improvement
• Excellent understanding of market segmentation, personalisation, and cross-channel marketing synergies
• Ability to articulate and work with KPIs in a business-driven environment

Job details

• Employment Type: Full-time position (40 hours /week)
• Seniority Level: Mid-level professional, ideally with 2-3 years of relevant work experience
• Start Date: As soon as possible
• Location: The role can be based either in Berlin, Germany or Gothenburg, Sweden. To facilitate effective collaboration and team interaction we spend four days per week in our office
• Timeline: We will begin reviewing applications starting January 8, 2024 and will respond to you thereafter (role first published on December 20, 2023)
• Hiring process: The hiring process involves an initial 30-minute online introductory call, followed by a comprehensive ~2-hour on-site meeting that includes an ad-hoc case study, a personality test, and the chance to meet the team and experience our work culture

About Sendify

As a Swedish Log-tech Scale-up, we are digitizing the logistics industry with our intuitive shipping platform. Our mission is to make every day shipping for small B2B businesses accessible, transparent and collaborative - but most importantly, affordable. By pooling the buying power of all 15,000+ Sendify customers, small businesses can book shipments with leading parcel carriers and freight forwarders at discounts of up to 85%.

Curious. Collaborative. Courageous.

Join us at Sendify, where innovation shapes our identity and our products. In a world that's constantly evolving, we embrace the power of curiosity, courage, and collaboration to drive change and build the future of logistics. We are seeking passionate individuals who:

• Are curious and ask "Why". Insightful queries pave the way to groundbreaking answers
• Challenge the status quo. Critically assess the present to unlock new and improved possibilities
• Act Boldly. Move swiftly and fearlessly, valuing rapid experimentation and learning from results over waiting for permission
• Thrive on Collaboration. Recognize that our collective journey is enriched by teamwork, knowing that together, we achieve greater heights

You are welcome at Sendify for who you are, no matter where you come from or what you look like. Our platform is for everyone, and so is our workplace! We are creating a culture at Sendify where empathy, diversity, respect and courage are front and centre.

Ready to make a difference?