📞 Dynamic Officer Collection Services with French & Italian (m/f/d) - Hybrid Option GER bei BASF Services Europe GmbH in Berlin

Join the BASF Global Business Services Team

At BASF Services Europe GmbH, we empower our business divisions through a cross-functional network of modern, tailored solutions. As part of our specialized service unit, you will focus on customer-centricity while designing cooperative and future-oriented services in a global environment.

Your Role in Receivables Management

As a member of our Collection Services team, you will take ownership of a customer portfolio and maintain high standards in receivables management. Your core responsibilities include:

• Executing proactive dunning activities and documenting system results to ensure adherence to guidelines.
• Managing dispute cases and collaborating with sales and credit managers for swift resolution.
• Handling post-dunning processes efficiently.
• Serving as the primary contact for external clients and internal business partners.

Your Professional Profile

We are looking for candidates with the following qualifications:

• Successfully completed vocational training in Business and Commerce or a related degree.
• Initial experience in accounts receivable and proficiency in SAP R/3 and MS Office is preferred.
• Fluency in English along with Italian and/or French; additional European languages are advantageous.
• Strong communication skills and a high level of customer orientation.

Why BASF is the Right Choice

We offer a competitive package and a supportive work culture:

• An annual gross salary between 35,000 and 39,000 €, plus performance-based bonuses.
• Flexible hybrid work models with residence in Germany and presence days in Berlin.
• A structured onboarding process to integrate you seamlessly into the team.
• 30 days of vacation, flexible working hours, and sabbatical options for a balanced life.
• Continuous professional growth through dedicated development discussions and programs.
• A modern, sustainable office in Berlin-Prenzlauer Berg featuring a rooftop terrace and cafeteria.

Commitment to Diversity

Inclusion is the foundation of our success. We welcome applications from everyone, regardless of gender, age, origin, orientation, disability, or belief, to help shape the future in our global team.