🛠️ Support Engineer, Managed Operations Specialist bei AWS European Sovereign Cloud Development Center GmbH - M94 in Berlin

Stichworte

• CloudComputing
• AWS
• Linux
• ManagedOperations
• Berlin
• HighAvailability
• Networking
• SupportEngineer
• SovereignCloud
• Troubleshooting

Zusammenfassung

AWS sucht erfahrene Support Engineers für das Team der Managed Operations in Berlin, um die Einführung der European Sovereign Cloud (ESC) maßgeblich zu unterstützen. In dieser Schlüsselrolle stellen Sie die Hochverfügbarkeit zentraler Dienste wie EC2 und S3 für europäische Kunden sicher und optimieren kontinuierlich die Betriebsabläufe. Sie arbeiten eng mit globalen Teams zusammen, um die Zuverlässigkeit, Latenz und Effizienz der Cloud-Infrastruktur zu steigern. Neben technischer Exzellenz bietet AWS ein Umfeld, das Wert auf Inklusion, Mentoring und eine ausgewogene Work-Life-Harmonie legt. Werden Sie Teil eines innovativen Projekts und gestalten Sie die Zukunft der digitalen Souveränität in Europa aktiv mit.

Benefits und Qualifikationen

• Relocation support within EU
• EU citizenship required
• On-call rotation
• Mentorship programs
• Flexible working culture
• Linux and networking troubleshooting
• Cloud infrastructure experience

Stellenausschreibung

Description

Amazon Web Services is launching the European Sovereign Cloud (ESC), a milestone in Utility Computing. We are looking for skilled Support Engineers to join the AWS Managed Operations team in Berlin. You will help build and lead operations for high-availability services like EC2, S3, and Lambda, specifically tailored for EU customers. This role offers the chance to influence the future of AWS technology while ensuring top-tier reliability and performance.

Key Responsibilities

You will oversee the ESC launch in 2025, collaborating with global teams to enhance day-to-day operations. Your daily tasks include resolving software system issues, improving procedures, and maintaining efficient documentation. As a key technical contact, you will dive deep into complex problems to ensure the efficiency of team systems. Participation in an on-call rotation is required to maintain service excellence around the clock.

Why Join AWS

• Work-Life Harmony: We prioritize flexibility and a supportive culture to ensure success both at work and home.
• Inclusive Culture: Join a team that values curiosity, diverse perspectives, and collaborative innovation.
• Career Growth: Benefit from extensive mentorship and resources designed to help you reach your professional potential.
• Global Impact: Contribute to the world's most comprehensive cloud platform and drive innovation for Global 500 companies.

Requirements

• EU citizenship and residency within the EU are mandatory for this role.
• Fluency in English (written and spoken).
• A Bachelor’s degree in Computer Science or equivalent industry experience.
• Strong troubleshooting skills in Linux and networking environments.
• Experience with high-availability distributed systems and Infrastructure as Code is a plus.

Amazon is an equal opportunity employer, valuing diversity and passion for innovation. We offer relocation support within the European Union for successful candidates.