Role objective:
Content Moderators play a key role in shaping Social Media by ensuring that all posts are aligned with the respective community standards. Alongside 14 other markets, our established team of German speakers in the vibrant city of Berlin is here to make sure that our partners' Social Media platform remains an enjoyable place for all its users. Join our international team and help us make Social Media a safer place for everyone!
As a Content Moderator at Majorel you will:
- Evaluate user-generated reports that flag offensive or disturbing postings based on our client's policies and guidelines
- Review, block and delete content that goes against our client’s community standards
- Commit to deliver a high standard of accuracy and quality at all times
- Have direct influence on reducing hate, racism, bullying, cybercrimes and the spread of misinformation in online spaces
What’s in it for you:
- An opportunity to make a positive impact on the digital world, by making Social Media a safer place
- An exiting task in an innovative sector with no direct customer contact – no calls or emails, we promise!
- Onboarding and integration within a multicultural team of 60+ nationalities
- Relocation assistance and financial support in case you’re based outside of Germany
- Company-sponsored public transportation ticket, in-house resiliency support and a handful of company discounts for various external providers
- Daily company subsidized meal options from Convini for every dietary preference
- Regular team activities and an established Feel-Good Program to maintain your well-being and integration within our team
- Modern office space with adjustable working stations, break and relaxation rooms, massage chairs, PlayStation, boxing bag, table tennis and much more!
- Monthly gross salary of 2500€ (based on 40H per week) + additional individual monthly performance incentive of up to 150€
- 40% shift bonus for hours worked on Sundays, public holidays
- 50% shift bonus for hours worked during the night shift (10pm-6:30am)
- The opportunity to grow and develop with Majorel Berlin – our rate of internal promotions is over 90%!
Ideally you have:
- Excellent German & English language skills
- High awareness of the cultural and political situation, noteworthy social issues and popular trends in the market/region you will be supporting
- An open mind to changing priorities and business processes
- A desire to work in a team-based, fast-paced, international environment where you’ll need to embrace different cultures, nationalities and languages
- Ability to work in rotating shifts (24/7)
- EU citizenship or a valid work permit for Germany
…but we also know that we do not live in a perfect world, so please consider applying even if you do not fully meet the requirements!
About us:
We are Majorel. Globally we provide a unique customer service and ensure satisfied end customers.
At Majorel, diversity is a part of our DNA. We are committed to providing equal employment opportunities and creating an inclusive environment for all candidates and employees. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression.
We base everything we do on creativity, excellence, and respect. Our employees are our foundation and our most important capital. Become a part of our team.
Majorel. Driven to go further.