Jetzt bewerben als Global Account Manager bei TrustYou in Homeoffice

Imagine a workplace that allows you to own your own product and where your ideas will be heard and implemented. Imagine an environment where your performance makes a difference, not just within the company itself but for billions of travelers worldwide! That place is TrustYou.

We are looking for travel-lovers, innovators, and genuinely amazing people who can assist us in our mission to help make guests happy.

We are looking for adventurers to join our smart and inspiring Global Account Management team! As Global Account Manager, based in Germany, you will be responsible for building and maintaining relationships with our global key accounts on a global scale and discussing TrustYou's products in relation to the needs of the client's organization.

Our ideal candidate is a smart and innovative person who will have a proven track record of building successful client relationships, excellent communication skills, strategic thinking, problem-solving skills, and excellent negotiation skills. You bring a desire to be part of a fast-paced, highly collaborative team, and an ability to bring forth and execute creative and innovative ideas.

Ready to learn more?

In your role, you are empowered to…

• Strategically develop our global key accounts, increasing the total revenue of the account, and strategically identify new revenue streams
• Work closely with the commercial and technical project team members to derive global account strategies and sell our entire portfolio of products.
• Identify business value, map it closely to customers' goals and influence its delivery in any form (project, sale, pilot, POC, etc.) internally and externally
• Oversee coordination amongst Product Manager, Project Managers, Marketing and other internal stakeholder, etc. to drive account strategy and achieve client deliverables
• Drive and execute delivery for RFI and RFP until decision while making sure all deliverables arrive in good order, on time, and fulfill customers’ requirements

You are a perfect fit, if you bring…

• A minimum of 3 years’ experience in Global or Key Account Management
• Degree in Tourism /Hospitality/ Business Management or strong industry experience
• Strong sales and negotiation skills
• Excellent verbal and written communication/people skills
• Fluency in English (must), French and German are welcome
• Analytical skills and keen interest in market research/trends to derive useful insights from data as well as capability to present online and onsite
• Business oriented mindset and positive can-do attitude, with the ability to work on multiple projects which will include effective prioritization and handling of deadlines
• Willingness to travel

And most importantly, what's in it for you...

• Working in a global, highly-motivated and collaborative team
• Flexible working hours allowing you the freedom to shape your work-life-balance
• Remote-friendly environment and budget for home office equipment
• On-going career development, training and coaching
• 12 days/year for learning & development
• Experience your favorite travel adventure by using a bonus vacation day
• Celebrate in style at our team events (in-person and virtually)
• Social benefits and perks based on location
• Relocation package (if applicable)

About TrustYou:

The TrustYou Guest Experience Platform is used by more than 50,000 hotels worldwide to consolidate and analyze guest feedback, as well as provide real-time communication, allowing guests to message the hotel reception while they’re at the hotel. Within one tool, hotels get an overview of all reviews from platforms like Booking.com and Google and are able to improve the hotel experience for their guests. Our semantically analyzed data is also used by big tech companies like Google, Bing, and Hotels.com to serve curated feedback data to billions of worldwide travelers.

TrustYou is an equal opportunity workplace. We celebrate diversity and we are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.

Why TrustYou?

At TrustYou, we help make Guests happy.Our values shape our working environment, our team, our business relationships to enable companies with the power to listen. We strive for customer excellence and live and breathe an open feedback culture. Our team is our most important asset and our teamwork and collab