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Manager Privacy Oversight (m/f/d), Frankfurt

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

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The American Express Global Privacy Office are trusted advisors on the American Express Data Protection & Privacy Principles. We work to raise privacy awareness, drive compliance with both internal privacy policies and regulatory expectations across the organization and establish privacy as a strategic differentiator for the American Express brand. As a second line of defense function, Global Privacy oversee, provide expertise in, and challenge the identification, management, and mitigation of privacy risks across the company in line with the privacy framework and the company’s vision to provide the world’s best customer experience every day.

The position, located in Frankfurt, reports to the Director, International Privacy (EMEA and LAC) and requires a candidate who is comfortable interacting with multiple stakeholders across a highly matrixed organisation to promote privacy throughout the enterprise.

How will you make an impact in this role?

The successful candidate will be responsible for:

• Provision of privacy risk oversight management, strategic guidance and consultation to American Express businesses, with a focus on Germany and the EMEA region.

• Supporting the management of regulatory interactions with the German data protection Authorities

• Supporting the development, coordination and implementation of American Express’ global privacy program

• Ensuring adherence to the enterprise privacy risk appetite globally through effective privacy oversight and second line of defence challenge

• Partnering with Compliance and other stakeholders in overseeing privacy legal/regulatory change management

• Fostering a culture of privacy at American Express by advocating for privacy-by-design, integration of the American Express Data Protection & Privacy Principles, accountability and sharing of best practices.

Minimum Qualifications

• Experience in privacy, compliance and/or risk management and oversight, including risk assessment and determining adequacy of operational risk controls

• Understanding of privacy legal and regulatory requirements within Europe, and appreciation of various cultural perceptions of privacy in different jurisdictions

• Highly organized and strong written and verbal communication skills and proficiency in managing multiple priorities simultaneously

• Ability to build relationships, mobilize cross functional teams and work independently

• German (C2) and English (B2) language skills

Preferred Qualifications

• Experience at a financial services or other highly regulated company

• Experience with management of regulatory interactions / exams

• Relevant professional qualifications preferred, e.g. law degree, Certified International Privacy Professional (CIPP) certification

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Why American Express?

Respect, diversity, teamwork, integrity, and customer orientation are values that characterize our corporate culture. Building upon that, numerous benefits such as flexible working time models incl. sabbatical, JobRad, subsidy for childcare costs, company pension plan, corporate benefits, Healthy Living and internal recognition programs as well as extensive training and development opportunities make us an attractive employer. Start your career at Amex - we look forward to meeting you!

Please note that you can attach up to 4 documents with a maximum of 488 kb each.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process then please contact the Recruitment Team on recruitment.support.emea@aexp.com.

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