Gestalte deine Zukunft als Technical Adoption Manager (TAM) – SDE Division bei Broadcom in Home Office

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Job Description:

Technical Adoption Manager (TAM) – SDE Division

Job Description

Why will you enjoy this new opportunity?

Do you ‘live and breathe’ the core VMware by Broadcom’s products? Do you already possess strong technical skills and business acumen and could come up to speed quickly on VMware by Broadcom’s latest Edge Compute, VeloCloud SDWAN, and Telco Cloud solutions? Does helping customers achieve their business goals through the usage of technology inspire you?

As a Technical Adoption Manager (TAM), you will serve as a trusted advisor, using your technical, communication, and collaboration skills to help our customers achieve their full potential through the adoption of VMware by Broadcom's SDE technologies.

Upon joining our Technical Adoption Management team, you will have the opportunity to use your skills to make an impact and drive positive change for our customers, products, and company. You will play a critical role in enabling our Global customers to successfully adopt, implement and support VMware by Broadcom's SDE technologies through technical guidance across the entire customer journey.

To achieve this, you will work with resources across the entire VMware Broadcom organization (TAM peers, sales, product management, product engineering, R&D, education and support). You will actively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.

In the TAM role, no day is the same and you will never be bored! You will interact daily with your assigned customers and will be able to make a real impact in their success as a business. TAMs find nothing more satisfying than being challenged and being able to turn challenges into positive outcomes. You will be able to manage your own schedule and priorities to help our customers achieve their goals and at the same time, maintain a great work/life balance. You will be able to create a long-term relationship with your assigned customers while developing an understanding of the customer’s technical goals as they align to their business goals and overall impact of VMware by Broadcom’s solutions on business results.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

During the first year, you will be onboarded into the TAM role through training and mentoring with fellow TAMs and then work with your assigned customers. Throughout the TAM role, you will collaborate with your fellow TAM team and internal technical subject matter expert resources to help serve your customer’s technical needs.