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Equinix
Frankfurt am Main
Who are we?
Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Important! German B2 language minimum is required for this role, as well as very good English skills.
Why Join Equinix?
We recognize that many applicants hesitate to apply unless they meet 100% of the requirements. At Equinix, we value diverse experiences and backgrounds. If you're excited about this role and believe it challenges you, we encourage you to apply regardless of any reservations.
Job Summary
As the Assistant Manager of the New Data Centre FR16 Critical Facilities Team, you will lead a team of skilled professionals, ensuring the seamless operation and maintenance of our critical infrastructure. This role requires strong leadership, in-depth knowledge of critical facilities management, and extensive experience in building infrastructure, including UPS, HVAC, generators, BMS, electrical, and mechanical installations. You will play a key role in personnel management, project coordination, vendor oversight, and incident management.
Responsibilities
Leadership & Team Management
Provide effective leadership and direct supervision to a team of professional individual contributors, ensuring alignment with operational goals.
Manage personnel matters, including hiring, performance reviews, coaching, development, and positioning, while fostering a collaborative and high-performing team environment.
Critical Infrastructure & Project Management
Oversee the planning, coordination, budgeting, and implementation of resources for critical infrastructure projects and maintenance.
Apply your extensive knowledge in UPS, HVAC, generators, BMS, electrical, and mechanical installations to ensure the reliability and efficiency of the data center's operations.
Provide strategic input and guidance on budget management and site capacity planning, ensuring optimal resource utilization.
Customer Satisfaction
Enhance customer satisfaction by responding promptly to customer requests and maintaining high service standards.
Conduct regular meetings with customers to review current operational activities and address any concerns.
Vendor & Contractor Management
Oversee and manage vendor and contractor activities, ensuring all work is completed to meet or exceed Equinix’s standards.
Ensure compliance with safety and operational standards, leveraging your critical facilities expertise.
Testing & Incident Management
Lead start-up tests and commissioning processes, ensuring all systems function correctly and documenting any issues.
Take charge of incident management, coordinating activities and guiding on-site staff to resolve issues effectively and efficiently.
Requirements
Proven experience in supervising and leading technical staff in a critical facilities environment.
Extensive knowledge of building infrastructure systems, including UPS, HVAC, generators, BMS, electrical, and mechanical installations.
Strong project management and coordination skills, with the ability to oversee complex projects from inception to completion.
Expertise in vendor management, ensuring adherence to quality a
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