The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defence regarding the uptime of our campus as well as the performance of our customer installations. Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective.
The Manager, Chief Engineer will manage a team of CFEs with direction from the Manager, Critical Infrastructure Operations and Director, Site Operations. This position will oversee workflow/work order management, training plans, event management, customer communications, hiring and performance management of their assigned CFE team. Our CFEs are respected, well-trained, customer-focused and some of the best facilities engineers you will find in the industry. This position will leverage your extensive experience to help guide the team in some of the more challenging aspects of maintenance in areas such as: critical MOP development, testing plans, sparing approaches, capital planning, end-of-life replacement and expansion of existing facilities while eliminating risk to our customers and their businesses. While this position is leadership-focused, the intent is to be a Chief Engineer first and a people manager second. And while this role is not a ‘regular’ Critical Facilities Engineer position, if you are not someone who could pick up the tools and do the job yourself, if needed, then this position is probably not for you. Our intent is to elevate our team with a Chief Engineer who has ‘been there, done that’ and can show others how it should be done as well.