European Commodity Clearing AG
Leipzig
ECC, Teil der EEX Group und Deutsche Börse Group, sucht eine Werkstudentin oder einen Werkstudenten für das IT Service Desk Project. Die Stelle bietet die Möglichkeit, in einem dynamischen und internationalen Team zu arbeiten und Erfahrungen in agilen Projektmanagement und IT-Service-Management zu sammeln. Die Aufgabe umfasst die Unterstützung von Technical Key Account Managern, Dokumentation von Prozessen und Interaktionen in einem ITSM-System und die Zusammenarbeit mit Stakeholdern. Die Stelle ist ideal für Studierende mit wirtschafts- oder IT-bezogenen Studiengängen und guten Deutsch- und Englischkenntnissen.
Your tasks:
You support the Technical Key account Managers of the Service Desk Connectivity team on a specific project. You will learn about our agile project management and collaborate with all stakeholders to bring the project a success. With your polite and professional appearance, you ensure a high-quality outcome with the expected timeframe. Your tasks include the ongoing logging and documentation of processes and interactions in the ITSM system (IT Service Management). You have the will to constantly expand and deepen your knowledge. In doing so, you receive a great deal in return for your outstanding performance from your team.
After all, we value the exchange of ideas, being there for each other and encouraging each other to become better. We call it: the exchange mindset.
Your skills:
We offer you:
Hello from ECC, the leading clearing house for energy and commodity products in Europe. As part of EEX Group, we have our roots in Leipzig and 21 offices worldwide. We provide security for our customers, by ensuring the physical and financial settlement of transactions for EEX Group and further partner exchanges. Why are we so successful? We are a team of individual experts that drive forward exciting projects while sharing experiences, celebrating success and creating memories, together.
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