Werde Technical Solutions Engineer Data, Google Cloud bei Google – Dein neuer Job in München

Google

München

A person with disabilities will be given preferential consideration per local regulations.

Minimum qualifications:

Bachelor's degree in a technical field or equivalent practical experience
Experience reading/debugging code in Java, C, C++, .NET, Python, Shell, Perl, or JavaScript
Experience troubleshooting and advocating for customers' needs
Ability to communicate in English and German fluently

Preferred qualifications:

Experience with distributed, columnar, analytic oriented databases, or distributed data processing frameworks
Experience with open source distributed storage and processing utilities in the Apache Hadoop family or workflow orchestration products such as Apache Airflow
Experience with machine learning technologies such as Tensorflow particularly developing, training models, or implementing solutions which rely on invoking such models
Understanding of TCP/IP concepts, Unix/Linux basic administration, and commands
Understanding of web technologies (HTTP, HTML, DNS, TCP, etc.)
Background in data analytics, warehousing, ETL development, data science, or other Big Data applications

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers (developers, small and large businesses, educational institutions, and government agencies) see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees, and partners.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Manage the customer’s problems through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products.
Develop knowledge of Google's product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis.
Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
Understand customer issues and advocate for their needs with cross-functional teams, including product and engineering teams to find ways to improve the product and drive high-quality production.
Work as part of a team of Engineers/Consultants that globally ensure 24 hour customer support. This will include a need to sometimes work non-standard work hours or shifts.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.