Position Summary:
NYU is committed to providing a campus community that reflects and enacts the values of inclusion, diversity, belonging, and equity that inform academic excellence. NYU is an equal-opportunity employer committed to equity, diversity, and social inclusion. We strongly encourage applications from all interested persons, including, without limitation, under-represented individuals in the profession, across religions, color, creed, race, ethnic and national origin, physical ability, and gender and sexual identity. NYU affirms the value of differing perspectives on the world as we strive to build the strongest possible university with the widest reach.
The Program Manager, Academics, is a full-time position coordinating most aspects of academic administration for NYU Berlin. This position, located at NYU Berlin, reports to the Site Director of NYU Berlin and the Assistant Vice President for Academics in the Office of Global Programs to assist their respective duties of supporting lecturers, academic site staff, and a diverse group of NYU students from all three degree-granting campuses (NYU New York, NYU Abu Dhabi, and NYU Shanghai). The Program Manager, Academics is expected to play a key role in fostering a positive teaching and learning environment that is innovative and responsive to student and lecturer needs. The Program Manager, Academics will support and work with the leadership teams to achieve NYU Berlin and New York University's academic vision and mission, including an institutional commitment to diversity and inclusion. In coordination with the NYU Berlin Site Director, Global Academic Planning, Academic Advisor, and Lecturers, the Program Manager Academics will help develop, implement, and manage curriculum and academic support programs and instructional materials that meet educational and performance standards. This includes assisting in updating lesson content and instruction methodology, and assisting in developing training modules and programs. The Program Manager, Academics oversees classroom scheduling, instructor support (i.e., onboarding, learning management system support, submission of grades, training), upholds university policies, and ensures appropriate academic advising for the students.
Principal Accountabilities
General (20%)
- Supervise Coordinator of Academic Services, Academic Administrator, Program Assistant, and GRI Program Assistant. Co-supervise together with Site Director the Arts Coordinator and German Language Coordinator.
- Assist in the implementation and communication of academic policy at the site.
- Supervise the smooth and effective running of the Academics Office.
- Plan and organise academic events and co-curricular trips for classes; coordinate the internships associated with certain classes.
- Assist in placing NYU students in Humboldt courses; facilitate the use of Humboldt facilities for NYU students such as the library.
- Other duties as assigned by the Site Director of NYUB.
Registration and Student Support (20%)
- Assist incoming students with academic related questions.
- Assist NYU and visiting students with registration for classes in Berlin and with their registration in preparation for their return to their home campus.
- Assist all students with the processes for Drop/Add, Pass/Fail, Withdrawal and Incompletes.
- Assist in providing general support to students over class issues and complaints.
- Assist with making the necessary arrangements for students requiring academic accommodations such as extra time in exams, note-takers, audio textbooks, etc.
- Assist in the general provision of academic support to students with disabilities at the site.
- Coordinate support for students with English as a Second Language.
- Help to resolve issues of student academic conduct including class behaviour, attendance problems, etc.
- Assist with the management of the Academic Disciplinary process for students; support the Site Director in the Academic Disciplinary process.
Experiential Learning/Career Development (10%)
- Manage the relationship with the external provider of NYUB’s internship program; organize on-site orientation, monitor attendance and ensure timely submission of student mid-term and final evaluations and supervisor evaluations.
- Collaborate with Wasserman Center and Global Programs staff to support and develop structured career development programming.
Class and Faculty Support (20%)
- Assist with the oversight and review of syllabi.
- Manage the timetabling process.
- Assist with the creation of new class offerings, changes to existing offerings and course approvals.
- In liaison with the Site Director and the Academ