⚙️ Process Optimization Specialist - Amazon Transportation Services

• A degree in business, supply chain, transportation, economics or a technical field
• Relevant experience working in a supply chain, transportation, project management or management consulting role
• Relevant experience in project management or management consulting including handling multiple ongoing projects
• Relevant experience using Microsoft Excel for data analysis
• Relevant experience of communicating with a wide range of stakeholders
• Travel required

"This role can be based in one of our EU Sort Centers across the UK, Spain, France, Germany, or Italy."

Are you passionate about revolutionizing Amazon Transportation Services (ATS) for our Sort Center operations? Eager to contribute to a large-scale organization with a start-up vibe? Keen to develop innovative processes, operating models, and drive network improvements? Do you have a strong passion for continuous improvement and implementing methodologies such as Six Sigma and Lean?
The EU Amazon Transportation Services’ ACES (Amazon Customer Excellence System) team is looking for a highly skilled and motivated Process Expert to help develop a world-class middle mile process that delivers goods on time at the best cost.
This role supports Amazon transportation, driving operational excellence and project management across the EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network. The ideal candidate will have experience managing large and complex projects and a strong bias for action in a startup environment.

A successful candidate will demonstrate:

• Passion for continuous improvement and developing mechanisms to reduce defects
• Willingness to roll up your sleeves and do whatever is necessary; owner mentality
• Strong change management and implementation experience, including a demonstrated ability to engage effectively with high levels of management
• Ability to think strategically and execute methodically
• Ability to drive projects from initially ambiguous states
• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
• Demonstrated ability to write detailed project and business plans.
• High attention to detail and proven ability to manage competing priorities simultaneously

Key job responsibilities

Responsibilities Include:

• Drive network-level excellence by designing and implementing systems, metrics, and programs that maximize compliance, productivity, and continuous improvement.
• Build strong partnerships with operations field leaders to identify the impact of new business initiatives and successfully integrate and deploy them onsite.
• Engage other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers.
• Collaborate with technology teams and product managers to develop new tools and systems to support business growth.
• Support improving the vision, content, and delivery of standard work and ACES Training program.
• Establish benchmark standards and audit processes.
• Analyze and solve operational barriers with a focus on understanding root causes.

About the team
Amazon’s rapid delivery wouldn’t be possible without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll join a diverse team that plays a central role in our success. Utilizing air, sea, and road transport, as well as advanced sortation centers, you’ll help maximize the efficiency of Amazon’s transport operations. Our team leverages data to drive informed decisions, making Amazon more innovative and efficient.
Safety is our top priority, and we prioritize the well-being of our people. We rely on their expertise to ensure packages reach their destinations quickly, conveniently, and sustainably.

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

Experience in process improvement
Experience in analytical tool building
Understanding of SQL
Experience with data visualization tools such as Tableau, Power BI or QuickSight

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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