About Latham & Watkins:
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role:
The Workplace Experience Senior Coordinator is an integral part of Latham’s Workplace Experience team. What do we mean by Workplace Experience? This department covers all front and back of house costumer processes; from welcoming external clients to helping our internal legal and non-legal employees to feel best serviced in the office. This role will be responsible for leading a team of customer-focused professionals to deliver a best-in-class experience for internal and external clients of the firm, while cultivating a genuine and personal connection with all clients and creating a customised experience so they can work seamlessly, productively, and efficiently. This role will be located in our Munich office. This role will require an in-office presence from Monday - Friday.
Responsibilities & Qualifications:
Other key responsibilities include:
- Welcoming and hosting our clients in the office
- Evaluating, identifying, and implementing innovative ways to streamline and enhance service delivery to maximize the workplace experience such as catering, hosting meetings, setting up technology etc.
- Coordinating the successful execution of conference center meetings and events; providing hands-on expert support, including technology; coordinating with requisite departments to deliver beyond client expectations
- Providing performance feedback and seeking opportunities for team and individual development
We’d love to hear from you if you:
- Enjoy working with and for people
- Act like a great host in every situation
- Possess a composed and self-assured manner at all times
- Display the ability to create and enjoy working in an environment of curiosity and levity
- Are future-focused and demonstrate the skills to inspire innovation, drive change, and model adaptability
And have:
Benefits & Additional Information:
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:
- Pension plan
- Travel and meals allowance
- Disability insurance, personal accident insurance & life assurance
- Professional development programs
- Wellness programs (e.g. membership to HeadSpace, access to mental health services, well-being events, etc.)
- Sport courses and training
- And more!
Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.
Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.