Finde deinen Traumjob als Client Executive Director for Retail bei Intellias in Deutschland

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• Serve as the lead point of contact for all strategic discussions with the customer with the aim to profitably grow the customer account via upselling and cross-selling opportunities
• Build and maintain strong, trustful, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Work in close collaboration with delivery teams to ensure the timely and successful delivery of our services according to customer needs and objectives
• Share the responsibility for execution and customer satisfaction across the portfolio
• Develop new business with existing clients and/or identify areas of improvement to meet targets
• Drive account profitable and sustainable growth
• Forecast and track key account metrics
• Prepare reports on account status
• Collaborate with sales and delivery teams to convert new leads and opportunities into customers and revenue streams as part of a pre-sales process
• Assist with challenging client requests or issue escalations as needed

• Strong understanding of the Retail market across vertical industries.
• Demonstrable understanding of the IT Outsourcing industry, its various service directions, sales cycles for different industries and company sizes, and modern software engineering technologies and frameworks.
• Savvy with latest B2B sales processes and buyer engagement techniques leveraging digital and social tools that build pipeline.
• Experience selling into mid-market and large enterprise customers in Europe, able to identify, navigate and build relationships among buying committees that gain sponsorship to win and book revenue.
• Strong presentation skills to be able to speak comfortably and effectively in front of large audiences at virtual or onsite events.
• Ideally, experienced in delivering client-focused solutions in accordance with customer needs
• Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
• Experience with global service delivery
• Understanding of modern technology, services and business trends