Verändere deine Zukunft als Consultant (m/f/d) bei UpSlide – Standort Berlin

UpSlide is the number one productivity solution provider for financial services. Our software enables leading firms like Citi, KPMG, and BNP Paribas to automate repetitive work in Microsoft Office and focus on value-generating work instead. We’re scaling up our global business with 140+ employees across offices in London, New York, Paris (HQ), Singapore, and Berlin.

As a Consultant you will work directly with our clients to ensure excellent project delivery and customer satisfaction.

Delivery

• Analyze and define customer's needs and requirements
• Responsible for installation and configuration of UpSlide from scratch on a Microsoft platform
• Responsible for the implementation of basic to semi-complex requirements like configuring dynamic library
• Independently provide advice and make recommendations on basic to semi-complex projects
• Independently deploy, configure and integrate applications according to customer needs and requirements

Advisory Services

• Give advice to clients, and share best practices
• Work with the colleague designing the solution, if needed, to provide in-depth technical solutions to clients
• Identify future opportunities within the account, and pass the information across to the relevant sales or pre-sales contact within UpSlide

Client Relations

• Handle client relations through effective communication throughout project duration
• Lead requirement gathering scoping meetings

Thought Leadership

• Contribute writing blog articles & white papers
• Participate in events to promote UpSlide and Microsoft tools (internal & external)
• Participate / Assist Senior consultant in product marketing webinars

Product Knowledge and Contributions

• Submit valuable feedback and feature requests
• Support the product team on client insights where required
• Create Zendesk articles and videos for UpSlide user community

What we offer

Make a real difference and be at the very centre of a self-funded and growing SaaS company (doubling every two years for the past 10 years)!

✅ General: Holidays (30 days plus public holidays)

Travel allowance: 86€ monthly travel allowance

Hybrid work: Beautiful offices. Flexible 2-3days/week hybrid work policy and a €500 WFH equipment budget

• ️ Wellness package: 59€ per month for physical and mental wellness activities

Training & professional development: High-quality programs and continuous training (1,000€ annual professional development fund)

International environment: Start-up with five offices (Paris, London, Berlin, New York, Singapore) and users in more than 60 countries

Company events: Office socials and international company events

More about UpSlide

• On top of exciting business challenges in a fast-growing market, you will find a friendly, caring, and challenging culture
• You will be met with opportunities to acquire new skills, learn from others in a multicultural environment, and grow as a person
• UpSlide employees have committed to making a positive impact on the world. We obtained B Corp certification in 2022 with strong commitments toward our employees, community, clients, suppliers, and the environment. UpSlide is now 30% owned by employees
  More info here: upslide.net/en/positive-impact
• UpSlide was ranked #1 best place to work in 2019 and #1 best place to work in 2020 in the category “best company for remote work”
  More info here: upslide.net/en/happy-at-work-2019

As a B Corp-certified company, we have strong commitments toward our employees, community, clients, suppliers, and the environment. We strive to create an environment where everyone feels welcome. This commitment to diversity and inclusion is applied in our recruitment process and your employee experience once you’ve joined UpSlide ✨

You are a great fit if you have:

• Successful client-facing software implementation and/or consulting experience
• A client-centric mindset as you consider their long and short-term needs
• Experience handling customer escalations
• Ability to build and maintain relationships internally and with customers
• Excellent written and verbal communication skills (min. C2 German and C1 English)

We’d love it if:

• You are proficient in Microsoft Office, especially PowerPoint
• You have previous client-side experience in financial services
• You are able to switch contexts quickly and easily, and are skilled in managing multiple