Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
Team:
Database Provisioning builds the tools that safely operate and manage the databases running within ServiceNow datacenters.
The CLI interface tools that we create are used by internal operations and support teams and by every automation running in a ServiceNow datacenter. As a team, our challenge is to deliver high quality solutions that operate reliably without interruption at massive scale. Our work is fundamental to ServiceNow’s reliability, reputation and success.
As a team, we believe that ease of use, quality, scale, and customer feedback are the pillars of our development process. We work within a very collaborative environment with distributed teams that empower you to be successful in your work.
What you get to do in this role:
- Design software for operating PostgreSQL databases in production that is simple to use and integrates at scale.
- Work with stakeholders to understand detailed requirements.
- Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture, testing, and processes (Code Reviews, Unit testing, etc.)
- Work with a team that owns the technological choices and their code from design, implementation, test automation, and delivery of high-quality features.
- Work in an environment with a strong collaboration and knowledge-sharing spirit.
- Work in an international team with colleagues in Europe and USA.
Qualifications
To be successful in this role you have:
- Expertise in managing and operating databases in production, particularly PostgreSQL, MySQL, MariaDB, or Oracle.
- Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations.
- Experience in collaborating and negotiating with senior technical stakeholders to discover and understand complex requirements for a task or problem.
- Linux experience that includes a deep knowledge and understanding of its internals.
- Excellent technical problem-solving skills, including root cause analysis of issues in production.
- Experience in these languages & tools: Ruby, Puppet, Jenkins.
- Experience with CI/CD systems: Jenkins, TeamCity, etc.
- An enthusiasm for collaborating with engineering teams located in different time zones (PT, ET, CET)
- Great analytical and design skills.
- Excellent communication, networking, and self-management skills.
Qualifications
- 6+ years of hands-on experience with backend development
- Experience in Linux: CentOS, RedHat, etc.
- Some experience with: Ruby, Puppet, Python, or Go.
- Database experience, particularly with PostgreSQL, MySQL, MariaDB, or Oracle
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-