Ergreife deine Chance als Customer Service E-Commerce Coordinator (m/f/x) bei Carhartt Work in Progress in Weil am Rhein

Your Responsibilities

• Giving information and resolving our end customer complaints via phone, email, or social media

• Assist with placement of orders, refunds, exchanges, quality issues, cancelations, and other queries

• Advice on product questions

• Maintaining customer data

• Contact with carriers

Your Profile

• Completed commercial education

• Experience in customer service advantageous

• Good MS Office knowledge

• High customer empathy, enthusiasm, and good communication skills

• Excellent skills in English, Italian and/or Spanish (written and spoken)

• Affinity for the online and fashion market