Responsible for coordinating inventory levels, minimizing outages of merchandise, and identifying excess merchandise within assigned sales areas. Drives customer experience by improving efficiencies resulting in a tailored customer experience.
Career Area
Buying and Merchandising
Who We Are
The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.
Our Focus
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families. #WhereHeroesWork
Job Qualifications
Completion of high school or the equivalent. One year experience in retail environment.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
LOCAL NATIONAL INFORMATION: JOB TITLE: REORDER ASSOCIATE: JOB CODE: 6330L04A05; GRADE; C-4A; CATEGORY: REGULAR FULL TIME;38.5.0 HPW/5DPW; PAY RANGE: C 2423.00.
APPLICANTS APPLYING ON A LOCAL NATIONAL APPLICATION MUST CONTACT THE SERVICING HUMAN RESOURCES OFFICE AT 0611-20537101/103/114/115.
ACTIVELY COMMUNICATES/PROMOTES THE BENEFITS OF THE IN-STORE CREDIT CARD TO CUSTOMERS IN ORDER TO DRIVE SALES GROWTH AND INCREASE CUSTOMER LOYALTY.
IF YOU HAVE ANY QUESTIONS ABOUT THIS VACANCY YOU MAY ALSO EMAIL OUR OFFICE AT EUWIESBADENHRO@AAFES.COM.
Facility Name
WIES HAIN SHOP CENTER
Major Duties
Provides high level of customer satisfaction through excellent service. Greets each customer upon contact, assesses their needs, suggests alternative options, and provides solution resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience.
Drives the customer experience in one or more sales area by utilizing and adhering to merchandise presentation standards including, but not limited to, arranging space on sales floor, assists with price changes and shelf labels, executing and maintaining planograms.
Builds an engaging and productive trust relationship with the customer by maintaining merchandise inventory. Reviews inventory reports to include merchandise turnover, cyclical counts, promotion items, slow moving items, adjusts on-hands, and identify excess merchandise. Alerts management to merchandise not in stock and reports errors/issues.
Performs all store ordering to include vendor orders, customer convenience orders, rain checks, and emergency orders. Organizes and maintains stock room merchandise. May stock, scan, or stage items. Coordinates returns to vendor.
Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
Performs other duties as assigned.
Number of Positions Remaining
1