Jetzt als UX Researcher (all genders) durchstarten: Top Job bei LOVOO GmbH in Dresden

Our Customer Insights team is the ambassador and voice of our users throughout LOVOO's product development process. We believe that user-centricity and decisions based on user needs are the best way to develop a successful product. Therefore, we provide strategic frameworks, systematic approaches, and actionable insights for a holistic view of our users and business-relevant problems to drive user-centricity at LOVOO.

To join the team, we are looking for a talented UX Researcher (m/f/d) who is passionate about translating insights about our users into product experiences in collaboration with cross-functional teams of Designers, Analysts, and Product Managers to help millions of people to get in touch with each other.

Are you a passionate UX Researcher who strives for excellence and likes to challenge the status quo? Then we are looking forward to your application!

What you can expect

• Continuous development and optimization of our understanding of our users as a basis for strategic product and business decisions
• Planning and execution of research projects using appropriate questions as well as qualitative and quantitative research methods (e.g. usability testing, user interviews or surveys)
• Target-oriented identification of the needs, motivations and behaviors of our users on a strategic and tactical level (e.g. JTBD, stakeholder workshops, continuous discovery)
• Generating evidence-based recommendations, as well as communicating them, in a creative and compelling way, to key stakeholders to enable informed decisions
• Cross-functional collaboration and alignment with Product Management, Designers, and Engineers to align user insights with business goals

Your Profile

• Successfully completed degree in behavioral related fields such as HCI, psychology, sociology, communication science, computer science, market research, or comparable training
• Several years of professional experience in a user researcher role, ideally in a digital, B2C product context
• A strong affinity for data as well as good knowledge of using survey tools and evaluating them independently with statistical software such as R
• Proven experience in selecting and applying appropriate qualitative and quantitative methods across the full spectrum of the product development process
• Initial experience with applied behavioral science and its methods in a business context is desirable
• Very good communication skills for comprehensible and convincing presentation of research results to stakeholders
• High level of self-management as well as the ability to prioritize appropriately and work in a dynamic organization
• Excellent German (at least C1) and very good written and spoken English skills

How can I help?